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BorderBuddy

Customs Clearance Specialist – Evenings, Weekends Required

BorderBuddy

. Prepare and independently review customs documentation for processing and entry releases .

Posted 10/7/2026full-timeRemote • CanadaJunior💰 CA$40,000 - CA$50,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customs documentation preparation and compliance, with strong problem-solving abilities and effective communication skills to manage inquiries and collaborate with stakeholders. Proficient in processing B3/CAD entries and maintaining accurate client databases while adhering to industry standards.

Highest-signal resume keywords
Customs Documentation PreparationB3/CAD Entry ProcessingCCS DesignationCANdata ExperienceProactive Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customs ComplianceHS Tariff ClassificationEcommerce ProcessingAutomated Brokerage ToolsData Entry Accuracy
Soft Skills
Attention to DetailOrganizational SkillsReliabilityFlexibilityTeam Collaboration
Tools & Technologies
CANdataSlackClient Database SoftwareAutomated Clearance Workflows
Certifications & Qualifications
CCS DesignationLCB Designation
Industry Keywords
Customs BrokerageCBSA ComplianceFreight ForwardingTransport ModesStakeholder Communication

About the role

Key responsibilities & impact
  • Prepare and independently review customs documentation for processing and entry releases
  • Handle internal and external inquiries by phone, email, and Slack
  • Complete files accurately and promptly in compliance with company and customs policies
  • Document notes and instructions for clients, freight forwarders, CBSA, carriers, and other stakeholders
  • Maintain and update the client database
  • Research knowledge and solutions proactively
  • Prioritize deadlines and manage work reliably
  • Independently manage and resolve challenging situations
  • Process B3/CAD entries in accordance with Company, CBSA, and CBP compliance standards
  • Correct rejected Canada Customs entries
  • Assign HS tariff classifications accurately
  • Support the sales team and cross-sell BorderBuddy services
  • Maintain professional status through exams or conferences
  • Support modern technology-enabled clearance workflows, including ecommerce parcel-level processing and automated brokerage tools
  • Communicate with clients, customs authorities, carriers, freight forwarders, and other stakeholders
  • Report to the Customs Operations Manager for Canada

Requirements

What you’ll need
  • Minimum of one (1) to three (3) years of experience in a customs brokerage role
  • Hands-on experience processing all modes of transport
  • Diploma or degree in a related field
  • Post-secondary or business courses in a related industry are a plus
  • Experience with CANdata is an asset
  • CCS designation or other industry-related certification; LCB designation is a plus
  • Excellent verbal and written communication skills
  • Strong attention to detail and task orientation
  • Proactive problem-solving skills and ability to work under pressure
  • Strong organizational skills, flexibility, and reliability
  • Proficiency in English is required
  • Knowledge of French, Spanish, Cantonese, or Mandarin is an asset
  • Proficiency with computers and software
  • Must be a team player and collaborate across brokerage and technology teams
  • Must reside and work from within Canada
  • Availability for rotating day, evening, and weekend shifts; weekend work required on a rotating basis

Benefits

Comp & perks
  • Health & dental benefits
  • RRSP contribution
  • Tuition reimbursement programs
  • Professional training
  • Paid time off
  • Relaxed work atmosphere
  • Supportive work environment
  • BorderBuddy will provide all required IT equipment
  • Career development opportunities