BorderBuddy

General

• Prepare and independently review customs documentation for processing and entry releases
• Handle internal and external inquiries by phone, email, and Slack
• Complete files accurately and promptly in compliance with company and customs policies
• Document notes and instructions for clients, freight forwarders, CBSA, carriers, and other stakeholders
• Maintain and update the client database
• Research knowledge and solutions proactively
• Prioritize deadlines and manage work reliably
• Independently manage and resolve challenging situations
• Process B3/CAD entries in accordance with Company, CBSA, and CBP compliance standards
• Correct rejected Canada Customs entries
• Assign HS tariff classifications accurately
• Support the sales team and cross-sell BorderBuddy services
• Maintain professional status through exams or conferences
• Support modern technology-enabled clearance workflows, including ecommerce parcel-level processing and automated brokerage tools
• Communicate with clients, customs authorities, carriers, freight forwarders, and other stakeholders
• Report to the Customs Operations Manager for Canada

Explore Customs Clearance Specialist – Evenings, Weekends Required at BorderBuddy. Review requirements and application details.