Account Director, Spanish Native

Born Social

. Lead the local-market social strategy and client relationship for Ford in Spain .

Posted 9/18/2026full-timeLondon • United KingdomLead💰 £53,000 - £58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading social strategy and client relationship management, with a strong focus on project management and account development. Proficient in fostering collaborative client relationships and delivering high-quality work through effective team leadership.

Highest-signal resume keywords

Client Services ExperienceSocial-First DeliveryProject Management PrinciplesAccount DevelopmentFluent English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social StrategyProject ManagementClient Relationship ManagementQuality ControlPerformance Reporting

Soft Skills

Team LeadershipCollaborationProblem SolvingClient Experience ImprovementTrust Building

Industry Keywords

Agency SettingFreelancer ManagementCommercial PerformanceAccount RetentionCreative Management

About the role

Key responsibilities & impact

Lead the local-market social strategy and client relationship for Ford in Spain
Ensure market output aligns with the overall social strategy
Set up teams effectively and inspire account teams to produce high-quality work
Foster collaborative, trusting, and constructive client relationships
Organise key calls, meetings, and Quarterly Reviews
Resolve delivery, client, and performance issues
Oversee local-market freelancers in Spain, including briefing, quality control, and delivery
Collaborate with the wider Ford Europe account team
Visit Madrid regularly to build client and freelance-network relationships
Manage scope of work, deliverables, timelines, and time tracking
Resolve scope or resourcing issues and lead new resourcing requests
Report on commercial performance monthly

Requirements

What you’ll need

London-based
Spanish native speaker
Fluent English
4+ years of experience in a Client Services role in an agency setting
Passion for improving client experience and relationship development
Understanding of social-first delivery, including strategy, creative, media, and management
Understanding of project management and Client Services principles
Experience helping to develop others in project management and Client Services
Proven track record of retaining, developing, and growing accounts

Benefits

Comp & perks

Hybrid working with 3 days in the office per week
Fix + Flex model with Wednesdays and Thursdays as fixed office days and one flexible office day on Monday, Tuesday, or Friday
Regular (likely monthly) visits to Madrid
Inclusive and representative work environment
Equal opportunities employment