Project Manager

Born Social

. Manage account operations and clients’ day-to-day requirements .

Posted 11/2/2026full-timeLondon • United KingdomJuniorMid-Level💰 £45,000 - £52,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, including managing timelines, profitability, and resource allocation while fostering collaborative relationships with clients and internal teams. Proficient in using agency-management software to ensure efficient project execution and reporting.

Highest-signal resume keywords

Project ManagementAgency-Management SoftwareClient Relationship ManagementTimeline DevelopmentResource Allocation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementTimeline DevelopmentResource ManagementProfitability ManagementReportingTimesheet Management

Soft Skills

Strong CommunicationRelationship HandlingHighly OrganisedProactive Self-StarterAttention to Quality

Tools & Technologies

Productive

Industry Keywords

Social MediaMarketingDigital DevelopmentsAgency-Side Experience

About the role

Key responsibilities & impact

Manage account operations and clients’ day-to-day requirements
Build timelines and project plans
Implement ways of working
Manage project profitability and resource requirements
Anticipate commercial and operational challenges and escalate them to internal and external stakeholders
Recommend solutions to commercial and operational challenges
Administer and manage projects in Productive
Ensure projects are accurately set up, efficiently managed, and regularly reported on
Ensure weekly timesheets are updated
Report on project tracking and recommend improvements
Develop and maintain collaborative relationships with account teams
Clearly communicate expectations and articulate project plans to clients

Requirements

What you’ll need

2+ years’ experience as a Project Manager working in social media, preferably agency-side
Brilliantly personable with strong communication and relationship-handling abilities
Highly organised and able to manage multiple content deadlines
Interest in brands, marketing, social media, and developments in the digital world
Pride in work and meticulous attention to quality
Proactive self-starter with drive, ambition, adaptability, and a growth mindset
Ability to use agency-management software, specifically Productive
Ability to manage project plans, timelines, profitability, resources, timesheets, and reporting

Benefits

Comp & perks

Hybrid working with 3 days in the office per week
Fix + Flex model with Wednesdays and Thursdays as fixed office days and one flexible office day
Benchmarked salary of £45,000 to £52,000
Equal opportunities and inclusive work environment
B-Corp certified employer
Access to a global, full-service agency network through Croud