Senior Account Manager

Born Social

. Lead day-to-day client communications and build long-lasting client relationships .

Posted 9/18/2026full-timeNew York City • New York • United StatesSenior💰 $100,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client communication and relationship-building skills while effectively managing account operations and project timelines. Exhibits a meticulous approach to content review and a growth mindset in the dynamic social media landscape.

Highest-signal resume keywords

Client CommunicationAccount ManagementProject ManagementSocial Media StrategyContent Review

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social MediaContent ManagementProject Management

Soft Skills

Relationship BuildingOrganizational SkillsAttention to DetailGrowth Mindset

Industry Keywords

Agency ExperienceClient ObjectivesDigital DevelopmentsTeam Culture

About the role

Key responsibilities & impact

Lead day-to-day client communications and build long-lasting client relationships
Work with the Account Director to identify account development opportunities
Lead and project manage account operations and ways of working
Structure communications for large and complex scopes of work
Coordinate progress updates across account teams
Review content to ensure it meets client objectives and social strategy
Work with the Strategy team to report results and insights to clients
Coordinate influencer and creator activations with Social Media Managers and the Studio team
Help develop and uphold a strong team culture with Account Directors and the VP team

Requirements

What you’ll need

Three to five years of experience working in social media (agency-side preferable)
Strong client communication and relationship-building ability
Highly organized, with the ability to manage content and deadlines
Interest in brands, social media, and digital developments
Meticulous approach and pride in delivered work
Growth mindset and ambition
Ability to work standard hours of 9:00am to 5:30pm, with occasional work outside these hours
Values alignment with Born Social

Benefits

Comp & perks

20 days vacation a year + 12 public holidays
Full Paid Medical Insurance (including dental and vision)
Annual performance bonus
401k matching plan
Gym Membership contributions
Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
Free home office chair and screen
Quarterly team offsites / Regular socials
Free Citibike membership
Recruitment referrals bonus
Agile working policy
Flexible working hours by agreement with line managers