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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HVAC/R sales and strategic account management, with a strong focus on customer relationship building and business development. Proficient in utilizing Salesforce and Microsoft tools to drive sales performance and customer satisfaction.
Highest-signal resume keywords
HVAC/R ExperienceStrategic Account ManagementSalesforce ProficiencyBusiness Writing SkillsNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC Equipment SalesSales ForecastingOpportunity ManagementCustomer PlanningProduct Specifications Understanding
Soft Skills
Verbal CommunicationSelf-MotivationTrust BuildingProblem SolvingHigh Energy Level
Tools & Technologies
SalesforceMicrosoft OutlookMicrosoft TeamsWindows Operating Systems
Certifications & Qualifications
High School DiplomaBachelor's Degree Preferred
Industry Keywords
HVAC ContractorsMarket Share GrowthCustomer PartnershipsSales Goals TrackingTraining Performance Monitoring
About the role
Key responsibilities & impact- Represent YORK Factory Direct and promote the YORK/Hitachi portfolio in the assigned market
- Sell residential and commercial HVAC equipment, parts, and supplies to HVAC contractors
- Recruit new YORK dealers and increase market share
- Develop existing customer partnerships and increase share of wallet
- Discuss YORK Factory Direct products and programs with customers
- Advise customers on program features to grow their businesses
- Prospect and recruit customers fitting the YORK partnership profile
- Communicate the “Why YORK” value proposition
- Create custom marketing strategies with support from market leaders and a marketing manager
- Help customers select YORK products based on client needs
- Coach customers on selling approaches, product specifications, performance, and application regulations
- Negotiate prices and terms of sale
- Ensure customers attend local and virtual training classes
- Set and track weekly, monthly, quarterly, and annual sales goals and metrics
- Monitor overall sales, sales calls, product mix/segmentation, new dealer registrations, and training performance
Requirements
What you’ll need- High School Diploma
- 5+ years of HVAC/R experience
- 5+ years of strategic account management experience
- Salesforce proficiency
- Ability to travel within Bucks, Montgomery, and Philadelphia Counties
- Bachelor's degree preferred
- Strong proficiency in business writing, verbal communication, and negotiation
- Skilled in using Windows operating systems, including Microsoft Outlook and Teams
- Self-motivated with a high energy level and desire to achieve goals beyond what is required
- Proven ability to operate effectively across sales and operations, aligning customer needs with operational execution
- Ability to utilize the sales process to uncover customer objections/concerns and determine appropriate solutions
- Understanding of principles and processes for providing best-in-class customer service
- Ability to listen, gain trust, and bring actions, projects, resolutions, or sales to closure with customers
- Business acumen including sales forecasting, opportunity management, and customer planning
- Ability to understand and communicate in today’s technologically driven business environment
- Successful completion of a drug screen and background check before the start date
- Equal opportunity employer, including disability/veteran status
Benefits
Comp & perks- Leadership coaching throughout your career
- Onboarding with sales programs, product information, and company information
- Ongoing access to sales leaders for questions and mentorship
- Support from market leaders and a marketing manager as needed
- Industry-leading training classes offered locally and virtually
- Local service manager support
- Full-time employment
