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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive HVAC knowledge and customer service experience, with a strong ability to build relationships and coach customers on product specifications and sales strategies. Proficient in creating marketing strategies and achieving sales goals while effectively communicating the value proposition of York products.
Highest-signal resume keywords
HVAC KnowledgeCustomer Service ExperienceSales Support ExperienceInterpersonal SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC Equipment SalesCustomer Relationship ManagementNegotiation SkillsAnalytical SkillsSales Goal Achievement
Soft Skills
Effective CommunicationOrganizational SkillsDecision-Making SkillsCoaching SkillsPositive Human Relations Orientation
Tools & Technologies
WindowsMicrosoft Office
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
HVAC Distribution ChannelYork ProductsCustomer RecruitmentMarketing StrategiesTraining Classes
About the role
Key responsibilities & impact- Represent Bosch and York Factory Direct in the HVAC distribution channel
- Sell residential and commercial HVAC equipment, parts and supplies to HVAC contractors
- Sign new York Dealers and recruit new customers into the York family
- Build relationships with existing customers and increase share of wallet
- Discuss York Factory Direct products and programs with customers
- Teach and coach customers on program features to grow their businesses
- Prospect and recruit customers matching the York partnership profile
- Communicate the “Why York” value proposition
- Create custom marketing strategies with support from market leaders and a marketing manager
- Assist customers in selecting York products based on client needs
- Coach customers on selling approach, product specifications, performance and application regulations
- Negotiate prices and terms of sale
- Ensure customer participation in local and virtual training classes
- Set and achieve weekly, monthly, quarterly and annual sales goals and metrics
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- 5+ years of HVAC knowledge
- 5+ years of customer service experience
- Experience supporting the sales team
- Proficiency in Windows and Microsoft Office software preferred
- Strong interpersonal, customer relationship and decision-making skills
- Effective and professional communication and organization skills
- Strong analytical skills and a positive human relations orientation
- Successful completion of a drug screen and background check before the start date
Benefits
Comp & perks- Employees can work remotely
- Leadership coaching throughout the career
- Onboarding with programs, product and company information
- Sales leadership mentorship and support
- Industry-leading training classes offered locally and virtually
- Equal opportunity employment, including disability/veteran status
