Community Wellness Advocate

Boston Medical Center (BMC)

. Initiate face-to-face contact with eligible patients to describe the role, explain participation benefits, and begin screening .

Posted 10/5/2026full-timeBoston • Massachusetts • United StatesJuniorMid-Level💰 $23 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community health outreach, patient education, and resource coordination, with a strong focus on culturally appropriate communication and relationship-building. Proficient in data management and documentation within healthcare systems.

Highest-signal resume keywords

Community Health Worker CertificationHealthcare ExperienceInterpersonal SkillsData Entry ProficiencyFluency in Haitian Creole or Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient EducationMotivational InterviewingGoal SettingData TrackingCare Coordination

Soft Skills

Organizational SkillsCommunication SkillsTeam CollaborationCultural CompetenceProblem-Solving

Tools & Technologies

EpicMicrosoft OfficeCare Management Systems

Certifications & Qualifications

Community Health Worker Certification

Industry Keywords

Community OutreachPublic HealthHealthcare SystemDiverse PopulationsSocial Determinants of Health

About the role

Key responsibilities & impact

Initiate face-to-face contact with eligible patients to describe the role, explain participation benefits, and begin screening
Schedule and complete hospital, clinic, or community-based visits, screenings, care plans, follow-up visits, and phone calls
Teach educational messages using culturally, linguistically, and educationally appropriate strategies
Document activities, assessments, patient updates, and data in patient records, care management systems, and Epic
Participate in community outreach, presentations, material development, and phone calls
Work with patients and providers to set care goals and provide guidance
Reinforce disease self-management education by connecting clients with community services and programs
Present patients at case review meetings
Consult with Patient Care Managers, clinical staff, behavioral health teams, and PCPs regarding complex patient situations
Function within an interdisciplinary team and connect patients with needed resources
Record and monitor participant progress toward goals
Prepare reports and documents as needed
Assist patients with organizing records, making and attending follow-up appointments, and filling prescriptions
Help patients complete applications for Medical Assistance, Housing, and SNAP
Provide advocacy, patient education, and warm handoffs to community- and hospital-based programs
Help patients overcome barriers involving healthcare, behavioral health, financial assistance, childcare, housing, utilities, food, transportation, and other community resources
Coordinate with community-based long-term services and supports
Provide intensive home and community-based outreach, motivational interviewing, goal setting, resource connection, and appointment accompaniment
Visit patients in hospital and ER settings to facilitate transitions of care
Establish culturally appropriate, trusting relationships with patients and families
Participate in designated training activities and scheduled supervision/program meetings
Develop and maintain relationships with the community and community resources
Do not provide hands-on care or home health services

Requirements

What you’ll need

HS Diploma with community experiences or Bachelor’s degree
Driver’s license required
(CCHW) Community health worker certification required
Minimum of 2 years prior healthcare, public health, or community-based experience in community setting
Basic knowledge of healthcare system
Outstanding interpersonal skills to interact with families and patients
Interest in community health and outreach
Exceptional organizational skills; ability to multi-task and work independently and as part of a team
Demonstrated oral and written English communication skills
Fluency in Haitian Creole or Spanish preferable
Understanding of how language, culture and socioeconomic circumstances affect health
Desire to work with diverse, multi-cultural and multi-lingual populations
Proficiency with Microsoft Office applications (MS Word, Excel, Access, Outlook) and web browsers
Proficiency with data entry and data tracking

Benefits

Comp & perks

Medical, dental, vision, and pharmacy benefits
Discretionary annual bonuses
Merit increases
Flexible Spending Accounts
403(b) savings matches
Paid time off
Career advancement opportunities
Resources to support employee and family well-being