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Senior Manager – Professional Billing and Revenue Cycle
Boston Medical Center (BMC). Provide operational leadership and oversight of professional billing functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational leadership of professional billing functions, optimizing revenue cycle performance, and ensuring compliance with regulatory standards. Proficient in managing teams, driving process improvements, and leveraging technology to enhance billing operations.
Highest-signal resume keywords
Operational LeadershipRevenue Cycle ManagementEpic ProficiencyPerformance ImprovementFinancial Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Professional Billing ManagementRevenue Cycle StrategiesCharge CaptureClaims ResolutionFinancial Outcomes OptimizationData AnalysisWorkflow OptimizationRegulatory CompliancePatient Billing PoliciesHealthcare Administration
Soft Skills
Team LeadershipCommunication SkillsCoachingCollaborationMotivation
Tools & Technologies
EpicEpic CubesMicrosoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft Excel
Industry Keywords
Healthcare DeliveryPhysician Billing OrganizationsRevenue Cycle GuidelinesPayer RequirementsOperational Vision
About the role
Key responsibilities & impact- Provide operational leadership and oversight of professional billing functions
- Support physician revenue cycle performance across the organization
- Direct Professional Billing Managers
- Oversee third-party billing vendor performance
- Ensure timely charge capture, billing, claims resolution, and reimbursement from all payers
- Partner with the Director to develop and execute operational priorities, performance improvement initiatives, and revenue cycle strategies
- Optimize financial outcomes, operational efficiency, and compliance with regulatory and payer requirements
- Liaise among clinical operations leadership, physician practices, third-party billing vendors, and Revenue Cycle departments
- Foster collaboration, monitor key performance indicators, and drive continuous process improvement
- Direct staffing, performance management, employee development, coaching, succession planning, and engagement
- Establish departmental goals, priorities, and metrics
- Optimize billing operations, resolve reimbursement barriers, improve collections, and maximize revenue opportunities
- Lead physician revenue cycle process improvement and transformation initiatives
- Monitor revenue cycle performance, productivity, service levels, and financial targets
- Identify and implement process improvements, technology enhancements, workflow optimization, automation, and productivity improvements
Requirements
What you’ll need- Bachelor’s Degree in Business, Healthcare Administration, or a related field and a minimum of 7 years of related professional experience, specifically including management of professional billing functions within an academic medical center; or an equivalent combination of education and experience
- Experience in Physician Billing Organizations preferred
- Technical proficiency in Epic and Epic Cubes
- Advanced skills in Windows-based business applications, including Outlook, Word, PowerPoint, and Excel
- Comprehensive knowledge of patient billing policies, health insurance standards, and regulatory revenue cycle guidelines
- Ability to audit performance and train staff on billing and regulatory concepts
- Proficiency in collecting, organizing, and analyzing complex financial and operational data
- Ability to improve revenue cycle performance, customer service baselines, and cross-functional operations within a complex healthcare delivery environment
- Ability to manage multi-layered operations, including data warehouse functions
- Ability to supervise supervisory staff, motivate teams, establish priorities, and delegate effectively under resource constraints
- Ability to establish an operational vision and lead cross-departmental and cross-functional teams through project lifecycles
- Advanced written and verbal communication skills
- Ability to translate complex technical billing concepts to non-technical operational and clinical audiences
Benefits
Comp & perks- Medical, dental, vision, and pharmacy benefits
- Discretionary annual bonuses
- Merit increases
- Flexible Spending Accounts
- 403(b) savings matches
- Paid time off
- Career advancement opportunities
- Resources to support employee and family well-being