Inside Sales Support

Boundless Immigration

. Serve as a day-to-day point of contact for clients, responding to inquiries, providing project updates, and coordinating with the senior sales lead .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and relationship-building skills while effectively managing client communications and project details. Proficient in order management and collaboration with internal teams and suppliers to ensure timely fulfillment and client satisfaction.

Highest-signal resume keywords

Promotional Products Industry ExperienceCustomer Service SkillsProject ManagementMicrosoft Office ProficiencySalesforce CRM Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ManagementProject CoordinationAnalytical SkillsGraphic Design SkillsProposal Development

Soft Skills

Problem SolvingCommunication SkillsTeam CollaborationSelf-MotivationAdaptability

Tools & Technologies

Salesforce CRMNetSuiteMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Client SupportOrder FulfillmentTrade ShowsInvoice ManagementSupplier Coordination

About the role

Key responsibilities & impact

Serve as a day-to-day point of contact for clients, responding to inquiries, providing project updates, and coordinating with the senior sales lead
Communicate directly with clients to gather project details, understand their needs, and provide ongoing support
Partner with the account team to develop quotes, proposals, and product recommendations
Assess client needs and identify appropriate products and solutions
Enter and manage orders, ensuring accuracy and timely processing
Collaborate with suppliers to develop virtual product specifications and resolve order challenges
Coordinate with account team members, internal departments, and suppliers to support order fulfillment
Review orders, verify details, facilitate proof approvals, track order statuses, and ensure scheduled shipments
Answer client questions, resolve issues, and ensure accurate client billing
Prepare and maintain ongoing reports
Assist with invoice approvals and addressing outstanding payments
Maintain industry and product knowledge by attending trade shows as requested
Provide administrative and sales support as needed
Undertake light business travel as required

Requirements

What you’ll need

Relevant promotional products industry experience required
Strong customer service and relationship-building skills, with experience communicating directly with clients
Excellent written and verbal communication skills, including the ability to manage client expectations and resolve issues professionally
Creative, natural problem solver with strong analytical skills
Collaborative team player who works effectively with clients, colleagues, and suppliers
Self-motivated with the ability to manage projects and meet deadlines
Demonstrated ability to prioritize tasks, exercise sound judgment, and work independently
Ability to manage multiple projects and adapt to changing priorities in a fast-paced environment
Quick learner with the ability to learn new systems and applications
Strong computer skills, including proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Basic knowledge of Salesforce CRM preferred
Knowledge of NetSuite a plus
Graphic design skills preferred
Positive attitude and willingness to learn

Benefits

Comp & perks

Medical, dental, and vision insurance
Paid time off
401(k) with company matching
Cool SWAG!