Director, Digital Transformation - Telecom

Bounteous

. Lead strategic advisory engagements for the telecom industry, focusing on digital channel shift, personalization, and digital B2B growth initiatives .

Posted 10/23/2026full-timeRemote • Texas • United StatesLead💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading strategic advisory engagements within the telecom industry, focusing on digital growth initiatives, personalization transformation, and client relationship expansion. Proficient in translating complex data into executive narratives and driving adoption of digital capabilities.

Highest-signal resume keywords

Telecom EconomicsDigital B2B Growth InitiativesPersonalization TransformationAPI-Based Partner MonetizationExecutive Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B Identity ModernizationMulti-Touch Attribution ModelsARPU/ARPA ModelingRetention/Churn AnalysisBusiness and Financial ModelingA/B Testing PlatformsSQLDashboarding

Soft Skills

Strategic ThinkingClient Relationship ManagementFacilitation Skills

Certifications & Qualifications

MBA or Advanced Degree

Industry Keywords

Digital Channel ShiftCustomer Journey DesignTelecom Monetization ModelsData-as-a-ServiceUsage-Based Pricing

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead strategic advisory engagements for the telecom industry, focusing on digital channel shift, personalization, and digital B2B growth initiatives
Own the strategic point of view on client digital growth priorities, including Net-Adds growth, digital mix, funnel optimization, customer identity, personalization, and API/partner monetization
Advise clients on identity and fraud-risk architecture and transitions toward network- or API-based identity signals
Lead personalization transformation engagements to individual user-level segmentation
Design customer journey and offer architecture across segmentation strategy and experience design
Translate ARPU/ARPA trends, retention, and digital channel-mix data into executive- and board-level narratives
Prepare and defend performance, roadmap decisions, and investment tradeoffs
Partner with delivery and technical teams to sequence executable strategic recommendations
Own adoption velocity for newly deployed AI, personalization, and digital-channel capabilities
Serve as senior client-facing advisor to digital, marketing, and strategy leadership
Identify strategic opportunities within existing client relationships and convert engagements into expanded commercial scope
Drive strategic roadmap cycles and facilitate executive workshops

Requirements

What you’ll need

Consulting pedigree from a top-tier strategy or digital transformation firm, preferably at Engagement Manager/Senior Manager/Principal level or above
Experience advising clients on B2B identity/authentication modernization, digital vs. assisted-channel shift economics, multi-touch attribution models, and API-based partner monetization
Experience delivering personalization transformation to individual user-level segmentation within compressed timelines
Track record of engagements extending through implementation oversight
Accountability for accelerating client-side adoption of a newly deployed digital capability
Ability to independently surface and prioritize clients' strategic opportunities mid-engagement
Strong command of telecom/CSP economics, including ARPU/ARPA modeling, retention/churn analysis, and digital channel-mix economics
Working knowledge of telecom monetization and commercial models, including API/partner integration, platform and ecosystem monetization, data-as-a-service, and usage-based or consumption pricing
Executive-grade presentation and reporting, including governance decks and board-level communication
Ability to drive quarterly and annual strategic roadmap cycles and facilitate executive workshops
Business and financial modeling experience
Experience with A/B testing platforms, SQL, and dashboarding
Direct telecom, cable, or CSP engagement experience preferred
History of expanding existing client relationship scope or commercial value preferred
MBA or advanced degree preferred

Benefits

Comp & perks

Equal opportunity employer
Willingness to sponsor eligible candidates for employment visas