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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in technology delivery with a focus on end-to-end execution, including schedule, budget, quality, and margin management. Proven ability to mentor leadership and manage distributed teams while ensuring compliance with data privacy standards.
Highest-signal resume keywords
End-To-End Delivery ExecutionTechnical LeadershipClient Relationship ManagementInformation Security PracticesData Privacy Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology DeliveryBudget ManagementQuality AssuranceKPI MonitoringSolution Direction ValidationResource PlanningTechnical Trust BuildingOnshore/Offshore ManagementAccount Expansion IdentificationData Protection Measures
Soft Skills
MentoringExecutive CommunicationProblem SolvingCollaborationClient Engagement
Industry Keywords
GDPR ComplianceCCPA ComplianceInformation Lifecycle ManagementAgentic Development PracticesTechnical Escalation Management
About the role
Key responsibilities & impact- Serve as the senior-most executive on the account and final authority representing the account to client leadership
- Own end-to-end delivery execution across every workstream, including schedule, budget, staffing, quality, and margin
- Run the delivery organization day-to-day through Technical Delivery Manager(s), Program/Project Manager(s), Architect(s), and Product Manager(s)
- Validate solution direction and redirect approaches before client presentation when needed
- Resolve executive-level technical escalations with Principal Architect(s)
- Monitor delivery KPIs including on-time/on-budget delivery, quality, and team utilization
- Approve or reject resourcing and staffing changes and re-plan scope or timelines within account guardrails
- Champion agentic/AI-assisted development practices and responsible agent-orchestrated delivery
- Maintain client visibility through monthly on-site visits and frequent client-site travel
- Identify account expansion opportunities and support the Client Partner in converting them into scoped work
- Represent the account in growth, expansion, and renewal conversations
- Mentor and provide executive-level backing to delivery and product leadership
- Promote information security practices, assess security risks, and ensure data protection across the information lifecycle
Requirements
What you’ll need- 15+ years of experience in technology delivery, with substantial time in a senior leadership role (Sr Director or Director) at a consultancy, systems integrator, or enterprise technology organization
- Proven track record owning end-to-end delivery execution — schedule, budget, quality, and margin — for large, multi-workstream client engagements
- Demonstrated ability to build and sustain technical trust at the client's executive level (CTO/VP-Technical), including representing decisions directly to that audience
- Experience serving as the final authority on an account's technical direction, including the judgment to redirect a solution approach before it reaches the client
- Strong track record managing distributed onshore/offshore delivery organizations at scale
- Comfortable holding dual accountability for both technical credibility and commercial/delivery outcomes simultaneously
- Experience mentoring and providing escalation support to Technical Delivery Managers, Architects, Program/Project Managers, and Product Managers
- Demonstrated ability to work effectively with offshore delivery teams, coordinating across time zones, delivery locations, and reporting lines
- Comfortable operating in a business-development-adjacent capacity — spotting account-mining opportunities during client conversations and partnering with the Client Partner to shape them into pursuits
- Willingness and ability to travel to client sites frequently
- Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
- Identify, assess, and report security risks affecting confidentiality, integrity, and availability of information assets
- Understand and evaluate data storage, processing, and transmission for compliance with GDPR, CCPA, and other data privacy standards
- Ensure data protection measures throughout the information lifecycle
Benefits
Comp & perks- Equal opportunity employer
- Willingness to sponsor eligible candidates for employment visas
