VP – Delivery

Bounteous

. Develop and execute the delivery strategy for the business unit in North America .

Posted 9/28/2026full-timeRemote • United StatesLead💰 $157,000 - $227,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in digital delivery and program management, with a strong focus on leading complex digital products and transformation initiatives. Proficient in establishing delivery standards, integrating AI and automation, and managing high-performing teams across diverse portfolios.

Highest-signal resume keywords

Digital Delivery ManagementAgile MethodologiesAI IntegrationStakeholder ManagementPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Product ManagementProgram ManagementCloud PlatformsData AnalyticsOperational ImprovementPortfolio ManagementTechnical Delivery StandardsPerformance KPIsMulti-Site RolloutsComplex Program Delivery

Soft Skills

Executive CommunicationOrganizational LeadershipProblem-SolvingTeam MotivationConflict Resolution

Tools & Technologies

Adobe Experience CloudSalesforceConfluenceJIRAPoint-of-Sale Systems

Certifications & Qualifications

CSMPMPSAFe

Industry Keywords

Digital TransformationConsumer TechnologyRetail TechnologyOmni-Channel PlatformsCustomer Data

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformPMP

About the role

Key responsibilities & impact

Develop and execute the delivery strategy for the business unit in North America
Oversee end-to-end delivery of digital products, platforms, applications, and customer-facing services from planning through launch and continuous improvement
Lead on-time, on-budget delivery across the portfolio while maintaining client and team satisfaction
Set delivery models, standards, and performance expectations across digital initiatives
Establish and improve technical delivery and governance standards covering architecture, integrations, data dependencies, releases, performance, scalability, security, and operational readiness
Integrate AI and intelligent automation into development, testing, deployment, and delivery management
Establish and monitor portfolio KPIs for speed, predictability, quality, productivity, cost, and business value
Oversee platform implementations, AI enablement programs, commerce and loyalty platforms, customer data and analytics projects, point-of-sale integrations, and multi-site rollouts
Build, lead, and motivate a high-performing delivery organization
Manage direct reports and the broader delivery team, including performance management, goal setting, career pathing, and conflict resolution
Partner with India-based delivery leadership to operate a shared delivery model across regions
Raise the technical fluency of the delivery organization
Coach and mentor team members and foster collaboration across delivery teams
Communicate with engineers, client executives, and other stakeholders
Serve as executive escalation point for major accounts and lead recovery plans
Ensure technically grounded estimates and drive consensus on complex technical problems
Partner with Client Partners and Business Development to scope, size, and solution opportunities
Own statement of work review, change request governance, contract risk, delivery risk, delivery economics, margin performance, and forecast accuracy
Identify execution risks, bottlenecks, dependencies, and capacity constraints proactively
Own CSAT and NRR for Delivery-led accounts
Develop client-domain expertise to drive results
Manage staffing, utilization, bench, and capacity planning across the portfolio
Partner with Resource Management and Talent Acquisition to fulfill delivery roles
Use project and resource management systems for data-driven decisions and reporting
Deliver digital transformation services for enterprise consumer brands across loyalty, CRM, commerce, omnichannel experiences, customer data, analytics, product engineering, and AI-enabled capabilities

Requirements

What you’ll need

BS/BA in a relevant program, or equivalent work experience; advanced degree a plus
12+ years of progressive experience in digital delivery, technology, product, or program management
Significant experience leading complex digital products, platforms, programs, or transformation initiatives
Several years of experience working as a consultant or in an agency environment
Proven track record across a hybrid model spanning agency or consultancy work, product engineering, and enterprise platform implementation
Experience scaling delivery organizations and owning delivery across a large portfolio of concurrent programs
Experience delivering large, complex digital programs (multi-million dollar, multi-year)
Strong knowledge of Agile, Scrum, DevOps, Lean, product management, and cloud platforms (AWS, Azure, or GCP)
Demonstrated experience with AI, automation, and technology-enabled operational improvement
Familiarity with Adobe Experience Cloud, Salesforce, customer data and analytics platforms, and commerce and loyalty systems
Exposure to consumer and retail technology ecosystems, including omni-channel platforms and point-of-sale systems, a plus
Experience managing distributed and global teams
In-depth understanding of the digital development process and technologies
Experience with Confluence, JIRA, or equivalent software development tools
Strong executive communication, stakeholder management, problem-solving, and organizational leadership capability
CSM, PMP, SAFe, or cloud certifications are a plus
Willingness to travel as required
Ability to work in the United States; visa sponsorship may be available for eligible candidates

Benefits

Comp & perks

Business Development Commission plan eligibility
Equal opportunity employer
Employment visa sponsorship for eligible candidates
Some travel may be required