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Bountiful Cow

Digital Account Director – Planning, Client Leadership

Bountiful Cow

. Act as the lead day-to-day client contact and maintain strong client relationships .

Posted 10/23/2026full-timeLondon • United KingdomSeniorWebsite

About the role

Key responsibilities & impact
  • Act as the lead day-to-day client contact and maintain strong client relationships
  • Participate in client trading and sales performance forums
  • Understand the client’s category and recommend actions to improve commercial performance and sales
  • Ensure smooth account operations using best-practice account management
  • Monitor reporting, results and performance-improvement opportunities
  • Respond to in-market performance signals and business changes
  • Develop and present integrated media recommendations linked to business objectives and sales targets
  • Define the role of each media channel within campaign strategies
  • Brief and coordinate specialist teams across integrated, cross-channel plans
  • Adapt activity to performance and product-sales priorities
  • Implement digital effectiveness measurement and aligned measurement roadmaps with analytics teams
  • Identify and execute test-and-learn strategies to inform optimisation and future planning
  • Introduce relevant media trends and opportunities to drive incremental performance
  • Upskill broader team members and support junior planners’ learning and development
  • Contribute to cross-agency working practices and new business pitches

Requirements

What you’ll need
  • Senior client leadership experience in media planning and account management
  • Experience working across digital performance and brand-led planning
  • Experience devising and delivering media plans against brand and revenue outcomes
  • High-level technical understanding of paid search, paid social, programmatic and SEO
  • Ability to discuss digital channel advancements and merits with clients
  • Experience coordinating specialist teams to deliver integrated, cross-channel plans
  • Sophisticated understanding of best-practice digital measurement
  • Experience working with analytics teams on effectiveness measures and measurement roadmaps
  • Ability to devise test-and-learn strategies
  • Strong client servicing, organisation and attention-to-detail skills
  • Ability to make commercially focused recommendations that drive sales
  • Passion for media, ideas and business solutions

Benefits

Comp & perks
  • Flexible approach to working life
  • Personal development through client contact, teamwork, training, exposure to all media and internal teams
  • Learning and growth opportunities
  • 5% of profits given back into the community
  • Diverse, collaborative and creative work environment
  • Culture encouraging creativity, entrepreneurialism and fun