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Senior Credit and Collections Analyst
Boyd Gaming. Manage a complex portfolio of domestic and/or international customer accounts and execute collection strategies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex accounts receivable portfolios, executing collection strategies, and performing detailed credit analysis. Proficient in utilizing ERP systems and advanced Microsoft Excel for data analysis and reporting.
Highest-signal resume keywords
Accounts Receivable ManagementCredit AnalysisERP Systems ProficiencyAdvanced Microsoft Excel SkillsDispute Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit AnalysisAccounts ReceivableCollection StrategiesAccount ReconciliationData AnalysisDispute ManagementFinancial Risk EvaluationOrder-to-Cash ProcessesKPI ReportingProcess Improvement
Soft Skills
Negotiation SkillsCommunication SkillsProblem-Solving SkillsAttention to DetailCollaboration
Tools & Technologies
ERP SystemsMicrosoft ExcelMicrosoft OutlookMicrosoft WordMicrosoft DynamicsEpicor
Industry Keywords
Commercial CreditCollectionsCustomer AccountsFinancial Information AnalysisInternal Controls
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage a complex portfolio of domestic and/or international customer accounts and execute collection strategies
- Negotiate payment commitments and document follow-up activity
- Analyze aging, payment history, credit exposure, risk indicators, disputes, deductions, and customer financial information
- Recommend appropriate credit terms or limits
- Perform account reconciliations and research unapplied cash and short payments
- Resolve billing, pricing, tax, freight, proof-of-delivery, and other customer claims
- Partner with Sales, Customer Service, Finance, Cash Applications, and other stakeholders to resolve escalations
- Evaluate credit holds and order-release requests in accordance with company policy and delegated authority
- Escalate material risks with clear analysis and recommendations
- Prepare and communicate aging, collection forecast, dispute, delinquency, bad-debt risk, and KPI reports to management
- Maintain collection notes, promise-to-pay dates, dispute status, credit documentation, and account records in ERP and related systems
- Support month-end and quarter-end activities, including account review, reserve or write-off support, reconciliations, audit requests, and reporting
- Lead or support process-improvement initiatives and develop standard work and reporting tools
- Provide guidance, knowledge sharing, backup support, onboarding, and training to team members
- Comply with company policies, approval authorities, internal controls, and applicable laws and regulations
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred; an equivalent combination of education and relevant experience will be considered
- Minimum of 4 years of progressively responsible experience in commercial credit, accounts receivable, collections, or a related order-to-cash function
- Advanced Microsoft Excel skills and proficiency with Microsoft Outlook and Word
- Working knowledge of ERP, customer account, reporting, and collections systems is required
- Capacity to extract, organize, reconcile, and present data for management reporting and decision support
- Ability to manage a high-volume or complex accounts receivable portfolio in a fast-paced environment
- Strong knowledge of commercial credit, collections, account reconciliation, dispute and deduction management, and order-to-cash processes
- Proven analytical and problem-solving skills, with a high degree of accuracy and attention to detail
- Advanced proficiency in Microsoft Excel, including pivot tables, lookups, filters, formulas, and data analysis
- Experience with ERP and collections platforms; Microsoft Dynamics and Epicor experience is preferred
- Excellent verbal and written communication, negotiation, and customer-service skills
- Ability to work independently, exercise sound judgment within established authority, and escalate material risk appropriately
- Ability to collaborate across departments and provide guidance or training to less-experienced team members
- Skill in analyzing complex account information, identifying root causes and financial risk, evaluating alternatives, and making timely recommendations
- Competence in resolving non-routine problems using sound judgment, diplomacy, and effective escalation
- Strong organization, prioritization, and follow-through
- Experience managing complex accounts, performing credit analysis, resolving escalated disputes, and supporting audits or period-end close activities is preferred
- Regularly required to sit for extended periods at a keyboard and workstation
- Frequently required to look at a computer screen
- Occasionally lift and/or move up to 20 pounds
Benefits
Comp & perks- Equal Opportunity/Affirmative Action employer
- Inclusive work environment committed to diversity