Boyd Gaming

Supply Chain

• Develop and implement comprehensive procurement and supply chain strategies aligned with organizational objectives
• Manage and develop strategic supplier relationships to ensure optimal performance and value
• Negotiate, establish, and manage major supplier contracts to secure favorable terms and mitigate risks
• Evaluate supplier performance and drive identified improvements
• Represent Boyd in supply-constrained environments, protecting brand reputation and maximizing operational resilience
• Manage and negotiate supplier price increases to control costs and minimize financial impact
• Optimize negotiated freight costs
• Oversee tariff management for regulatory compliance
• Manage travel-related contracts, including hotels, rental cars, and airlines
• Provide strategic guidance to US site-based purchasing teams and international analyst team in Chennai, India
• Analyze and report on supply chain spending to identify cost savings and process improvements
• Ensure supplier accountability for quality standards and drive corrective actions
• Support sustainability information cadence related to the supply chain
• Enhance the Control Tower Concept using data, technology, and processes for real-time, end-to-end visibility
• Strengthen supply chain resilience through multi-sourcing and risk mitigation planning
• Collaborate with engineering to maintain and optimize Business Central material supplier databases
• Partner with IT leadership to leverage AI for supply chain evaluation and decision-making
• Prepare and present reporting on global inventory and SAD metrics
• Monitor invoicing and negotiate favorable supplier payment terms
• Perform other duties as assigned

Procurement and Supply Chain Executive

Collections

• Manage a complex portfolio of domestic and/or international customer accounts and execute collection strategies
• Negotiate payment commitments and document follow-up activity
• Analyze aging, payment history, credit exposure, risk indicators, disputes, deductions, and customer financial information
• Recommend appropriate credit terms or limits
• Perform account reconciliations and research unapplied cash and short payments
• Resolve billing, pricing, tax, freight, proof-of-delivery, and other customer claims
• Partner with Sales, Customer Service, Finance, Cash Applications, and other stakeholders to resolve escalations
• Evaluate credit holds and order-release requests in accordance with company policy and delegated authority
• Escalate material risks with clear analysis and recommendations
• Prepare and communicate aging, collection forecast, dispute, delinquency, bad-debt risk, and KPI reports to management
• Maintain collection notes, promise-to-pay dates, dispute status, credit documentation, and account records in ERP and related systems
• Support month-end and quarter-end activities, including account review, reserve or write-off support, reconciliations, audit requests, and reporting
• Lead or support process-improvement initiatives and develop standard work and reporting tools
• Provide guidance, knowledge sharing, backup support, onboarding, and training to team members
• Comply with company policies, approval authorities, internal controls, and applicable laws and regulations
• Perform other duties as assigned

Senior Credit and Collections Analyst

Operations

• Own the Boyd Thermal Salesforce operating model, including configuration, administration, user management, training, documentation, testing, user acceptance testing, and launch coordination
• Lead new-business-win and pipeline analysis in partnership with the sales organization
• Own master-data administration, data corrections, revenue-realization alignment, and forecasting integration
• Create a technology stack that makes commercial data accessible, accurate, integrated, and useful
• Own the strategic end-to-end commercial process and drive consistent execution
• Administer quarterly business reviews and produce data outputs and actions for the top 30 customers
• Lead commercial-team training, onboarding, and offboarding during the transition
• Administer the Voice of Customer program and annual data readouts
• Administer North America and Europe sales incentive plans during the transition
• Own sales coverage maps and alignment of people, territories, customers, plans, and goals
• Set sales targets and support transition of incentive-plan design and administration
• Own external sales representative commissions, payment approvals, and contract management
• Support customer solutions management, compliance-document processing, order entry, customer onboarding, and sales training and enablement
• Ensure customer-facing and commercial documentation meets regulatory and internal standards
• Own customer- and operations-facing ITAR compliance and ITAR pricing governance
• Lead cross-functional coordination across Finance, Supply Chain, Operations, Marketing, Legal, and HR
• Manage change and stakeholder alignment related to support-model transitions
• Lead Sales Operations strategy for Boyd Thermal and Eaton’s Global Data Center commercial organization
• Support Global Account Leaders and thermal commercial teams with pipeline management, account KPIs, forecasting, SIOP inputs, capacity visibility, and executive performance reporting
• Harmonize Boyd Thermal data, systems, processes, and governance with Eaton’s enterprise Global Data Center account model
• Improve visibility into customer demand, pipeline health, forecast accuracy, capacity constraints, and commercial risks

Director, Global Data Center Sales Operations

Business Operations

• Study how work gets done inside Boyd Thermal and identify inefficiency and variation in operational and transactional processes
• Map end-to-end business processes across transactional and operational value streams at the site and desk level
• Use process and task mining to analyze cycle time, variants, handoffs, rework, and wait states
• Quantify current-state costs and rank opportunities by value, feasibility, and speed to proof
• Challenge existing process premises and redesign target states around business outcomes
• Align redesigned processes to Eaton’s six value streams: record-to-report, order-to-cash, procure-to-pay, hire-to-retire, idea to realization, and plan-to-perform
• Sequence standardization before automation and apply AI, agents, and analytics where appropriate
• Lead change through adoption by building coalitions, securing decisions and funding, and collaborating with integration workstream leaders
• Embed process redesign in the Transition Services Agreement exit
• Document redesigned processes as standard work, teach them, and measure results after go-live
• Run bounded pilots of new tools, agents, and process patterns in Boyd
• Capture evidence of what worked and package proven capabilities for adoption across Eaton
• Partner with Eaton Transactional System, data and artificial intelligence, and Global Process Owner teams to scale Boyd proofs into Eaton standards
• Build and maintain an internal and external best-practice network

Senior Manager, Business Process Optimization

Business Development Rep

• Source new customers, develop integrated product solutions, drive sales, and maintain relationships with existing key customers
• Develop new business and forge relationships with cross-functional organizations at potential customers
• Support and manage business growth through relationships with operating departments and management levels
• Analyze customers, industries, market trends, and competitive landscapes, including 1-, 3-, and 5-year projections
• Develop and execute customer-penetration strategies by selling additional products and services
• Set strategic goals and tactical plans to achieve significant growth
• Engage directly at customer locations to win incremental business
• Work with customer engineers, purchasing, and Boyd Engineering to identify requirements and develop solutions
• Demonstrate products and solutions using prototypes, samples, and marketing materials
• Manage technical reviews, quotation preparation, pricing, revenue, and gross margin
• Monitor project progress against customer milestones and production schedules
• Manage commercial topics, agreements, customer needs, and complaints
• Use Salesforce CRM daily to capture opportunities, customer intelligence, wins, and losses
• Communicate opportunities and current status to colleagues and management

Procurement and Supply Chain Executive

Senior Credit and Collections Analyst

Director, Global Data Center Sales Operations

Senior Manager, Business Process Optimization

Business Development Executive – Industrial Solutions