Senior Manager, Business Process Optimization

Boyd Gaming

. Study how work gets done inside Boyd Thermal and identify inefficiency and variation in operational and transactional processes .

Posted 9/18/2026full-timeFlorida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process improvement and transformation, with a strong focus on transactional and corporate functions. Proficient in process mapping, data analysis, and leading change initiatives across diverse business environments.

Highest-signal resume keywords

Lean Six Sigma Black BeltDMAIC and DMADV/DFSS MasteryProcess Mapping FluencyAnalytical and Data SkillsExecutive-Level Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementProcess TransformationValue Stream MappingSIPOC AnalysisSwim-Lane MappingProcess Capability AnalysisAutomation ExposureAI in Transactional WorkRPA ToolsProcess Mining Tools

Soft Skills

Change ManagementCollaborationTrust BuildingExecution BiasAdaptability

Tools & Technologies

CelonisUiPathModern Data PlatformsHuman-in-the-Loop AI Agents

Certifications & Qualifications

Lean Six Sigma Black BeltMaster Black BeltProsci/ADKAR Certification

Industry Keywords

Transactional ProcessesCorporate FunctionsShared ServicesCenter of ExcellenceEnterprise Change Management

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Study how work gets done inside Boyd Thermal and identify inefficiency and variation in operational and transactional processes
Map end-to-end business processes across transactional and operational value streams at the site and desk level
Use process and task mining to analyze cycle time, variants, handoffs, rework, and wait states
Quantify current-state costs and rank opportunities by value, feasibility, and speed to proof
Challenge existing process premises and redesign target states around business outcomes
Align redesigned processes to Eaton’s six value streams: record-to-report, order-to-cash, procure-to-pay, hire-to-retire, idea to realization, and plan-to-perform
Sequence standardization before automation and apply AI, agents, and analytics where appropriate
Lead change through adoption by building coalitions, securing decisions and funding, and collaborating with integration workstream leaders
Embed process redesign in the Transition Services Agreement exit
Document redesigned processes as standard work, teach them, and measure results after go-live
Run bounded pilots of new tools, agents, and process patterns in Boyd
Capture evidence of what worked and package proven capabilities for adoption across Eaton
Partner with Eaton Transactional System, data and artificial intelligence, and Global Process Owner teams to scale Boyd proofs into Eaton standards
Build and maintain an internal and external best-practice network

Requirements

What you’ll need

10+ years driving process improvement and process transformation, with substantial depth in transactional and corporate functions including finance, legal, communications, HR, procurement, and shared services
Experience with enterprise- or multi-function-scale programs, not primarily manufacturing or shop-floor
Demonstrated mastery of DMAIC and DMADV/DFSS applied to real projects with documented, validated results
Lean Six Sigma Black Belt required; Master Black Belt strongly preferred
Track record of certifying and coaching other practitioners
Strong analytical and data skills, including building baselines, analyzing variation, and proving results with data
Process mapping fluency, including value stream mapping, SIPOC, swim-lane, and process capability analysis
Proven experience setting enterprise process standards or operating models, such as a global process owner/shared-services model or named business/operating system deployed across functions and regions
Hands-on exposure to automation and AI on transactional work, including agentic AI, RPA, and/or process mining tools such as Celonis and UiPath
Demonstrated executive-level influence with VP- and C-suite functional leaders, driving enterprise change without formal authority
Bias for execution and ability to personally drive change through completion
Must be able to work in the United States without corporate sponsorship now and in the future
Preferred: experience improving knowledge-work and back-office processes
Preferred: formal change management capability such as Prosci/ADKAR or equivalent
Preferred: experience establishing a Center of Excellence, shared-services, or transformation office
Preferred: familiarity with modern data platforms and human-in-the-loop AI agents for enterprise workflows
Able to work effectively with business teams, build trust, and drive adoption
Comfortable operating as a founding builder in ambiguity
Up to 30% travel required across Eaton locations and factories

Benefits

Comp & perks

Up to 30% travel required across Eaton locations and factories
Opportunity to build and maintain a network of expertise in and outside of Eaton
Equal opportunity and inclusive work environment