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About the role
Key responsibilities & impact- Lead, develop, and coach the US-based Coupa Procure-to-Pay team
- Oversee procurement operations, supplier enablement, vendor and catalog administration, punchout integrations, invoice resolution, user support, training, and system governance
- Drive continuous improvement, operational excellence, process standardization, new ways of working, and Coupa/SAP integration optimization
- Lead, develop, and coach the Mexico-based team administering and supporting Aloha POS and Radar back-office systems
- Ensure accurate menu, pricing, inventory, loyalty, promotions, recipe, and reporting data for restaurant operations and financial reporting
- Lead, develop, and coach the India-based Truck Service Master Data Management Coordinator and TA merchandising Rebate Analyst team
- Drive data governance, rebate administration, compliance, service-level performance, and continuous improvement
- Manage resources, resolve issues, govern change, and collaborate with Operations, IT, Finance, Merchandising, and business partners
- Ensure system reliability, data integrity, service-level commitments, and alignment with organizational priorities
Requirements
What you’ll need- Bachelor Degree educated or equivalent in related area
- Experience leading geographically dispersed, cross-cultural teams across the United States, Mexico, and India
- Expertise in business systems governance and support, including procurement platforms, POS environments, back-office applications, integrations, and technology-enabled process improvements
- Understanding of procurement operations, supplier relationships, rebates, inventory management, purchasing controls, invoicing processes, and financial implications of operational decisions
- Knowledge of data governance, analytics, reporting, master data integrity, compliance, audit standards, and internal controls
- Prior experience leading a Coupa P2P team and Coupa implementation experience a plus
- Working knowledge of SAP systems
- Prior experience with Radar or another restaurant back-office system and restaurant POS system administration
- Up to 25% travel should be expected
Benefits
Comp & perks- US Benefits Select
- 120–240 hours of paid vacation per year for full-time employees, depending on years of relevant industry experience
- 9 paid holidays per year
- 2 personal choice holidays
- Up to 8 weeks’ paid parental leave for the birth or adoption of a child
- Discretionary annual bonus program
- Long-term incentive program
- 401(k) matching program
- Pension for eligible employees
- Flexible working options
- Reasonable accommodation for individuals with disabilities