Senior Manager, Retail

Branch

. Set the retail strategy across stores, showrooms, and partner locations, including formats and scaling timelines .

Posted 10/14/2026full-timeUnited StatesSenior💰 $135,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive retail operations expertise, including budget management, store openings, and cross-functional leadership. Proven ability to analyze performance data and enhance customer experience while driving revenue growth through strategic partnerships and marketing initiatives.

Highest-signal resume keywords

Retail Operations ManagementBudgeting And P&L ManagementStore Opening And Site SelectionCross-Functional LeadershipProject Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Retail Strategy DevelopmentData AnalysisInventory ManagementVisual MerchandisingPerformance ReportingCustomer Engagement StrategiesForecastingKPI ImprovementEmployee Training And DevelopmentConstruction Management

Soft Skills

Ownership MindsetBias Toward ActionLeadershipCollaborationProblem Solving

Industry Keywords

Retail OperationsEcommerce IntegrationPremium Brand ExperienceMarket AnalysisCustomer SuccessLocal MarketingRetail Real EstateMerchandising ConsultingStore Experience ManagementPerformance Metrics

About the role

Key responsibilities & impact

Set the retail strategy across stores, showrooms, and partner locations, including formats and scaling timelines
Assess, plan, and execute new store openings
Oversee current stores and partner sites and manage daily retail operations
Manage real estate brokers, merchandising consultants, construction, design, visual merchandising, and other strategic partners
Hire, train, and manage store teams, including employee experience and performance
Own retail division budgeting, P&L management, forecasting, reporting, and profitability strategies
Analyze store and customer data to improve traffic, conversion, engagement, and other KPIs
Ensure consistency with operational policies, customer service standards, and industry best practices
Support store revenue growth through local marketing, activations, and partnerships with cross-functional teams
Own visual merchandising updates, inventory audits and replenishments, promotions, and store cadences
Improve retail processes and the in-store customer experience
Lead the Sr. Retail Experience Manager, Store Managers, and their teams
Serve as the main link between headquarters and stores for product launches and promotions
Report to Branch’s VP of Growth
In the first 90 days, audit current-store performance, tighten inventory and merchandising operating rhythms, and deliver a retail expansion plan naming next markets and opening methods

Requirements

What you’ll need

6-8+ years of retail operations experience, including time leading multiple locations at a premium or digitally native brand
Experience taking several stores from site search to opening day and keeping design and construction partners on schedule and on budget
Experience building and managing a retail budget, forecast, and reporting, with knowledge of four-wall profitability levers
Ability to analyze store traffic and conversion and act on weekly performance data
Experience hiring and developing store managers
Hands-on retail operations experience, including willingness to work Saturday shifts or assist with inventory counts
Understanding of how stores fit into an ecommerce-first business, including measuring their halo effect on surrounding-market online sales
Cross-functional leadership with Growth, Partnerships, Customer Success, and Operations
Strong project management skills across multiple location openings, geographies, and formats
Ownership mindset, bias toward action, and ability to operate in a lean, fast-paced environment
Nice to have: retail real estate fluency, including brokers, landlords, site selection, and lease terms
Nice to have: willingness to operate creatively outside traditional retail expansion norms
Nice to have: love for design, wellness, and the built environment
Based near New York, Austin, Chicago, or Toronto