Branch

Account Manager

• Own a defined state or set of states and grow business volume and quality from independent agencies
• Carry and achieve production targets for bound premium and policy count
• Build, segment, and manage a target agency list and territory plan
• Maintain pipeline visibility into appointed agencies, quoting trends, and bound premium
• Conduct in-person agency visits, lunch-and-learns, and local events
• Secure specific production commitments from priority agencies
• Present Branch’s value proposition, appetite, and differentiators
• Educate agencies on ideal risk profiles to improve binding, retention, and performance
• Train agency stakeholders to use Branch’s quoting platform before comparative raters
• Activate, retain, and re-engage producing agencies
• Address agency and shopper objections
• Report competitive intelligence, pricing friction, and product gaps to Branch
• Partner with Marketing, Product, Underwriting, and Operations to resolve territory barriers
• Report to the Director, Territory Management

Senior Territory Manager, Independent Agency Channel

DevOps Engineer

• Coordinate with technical and non-technical staff across departments
• Partner on workflow automation using crons, n8n, and Airflow
• Run outage incidents and maintain the incident response process and tooling
• Work within compliance requirements and coordinate sprints
• Collect metrics and report to management
• Maintain documentation
• Ensure accurate, reliable, and proactive monitoring across the application stack
• Ensure cloud infrastructure complies with security and regulatory standards
• Design, implement, and maintain cloud infrastructure in GCP
• Ensure infrastructure is scalable, secure, and highly available
• Build automation to reduce toil and enable infrastructure self-healing during production incidents
• Troubleshoot issues and support cloud infrastructure and observability tools

Staff Cloud Operations Engineer

Analyst

• Serve as the primary forecasting and planning owner for the Enterprise channel, partnering with Sales and Account Management to translate pipeline and account-level signals into demand forecasts
• Own forecasting methodology and assumptions feeding the overall revenue forecast across DTC, Enterprise, Amazon, and Wholesale
• Build and maintain BigQuery-based data pulls
• Automate recurring reporting and forecasting workflows
• Apply AI tools to accelerate analysis and reduce manual, spreadsheet-dependent processes
• Represent planning in cross-functional forecast reviews with Sales, Finance, and Product
• Translate business context into planning assumptions and vice versa
• Partner with Product Development on demand forecasting for new product launches
• Build forecast logic for products without historical sell-through
• Own lifecycle management strategy, including discontinuation timing and overstock/understock risk
• Identify and implement improvements to forecasting models, planning cadences, and tools
• Contribute ad hoc analysis for assortment, channel investment, and inventory strategy decisions
• Support goals for MAPE, in-stock rate, DIO, and average parcel zone

Senior Forecasting and Planning Analyst

Product Development

• Own product development process delivery and drive cross-functional alignment on development goals
• Support and/or lead weekly product development meetings for US and Asia teams
• Update the development tracker
• Communicate accurate sampling, costing, and product details to cross-functional partners and vendors
• Track, approve, and document tooling fees
• Drive adherence to product development calendar goals, including specifications, samples, design approvals, cost approvals, spec sheet validation, and purchase order placement
• Lead communication on sample requests, follow-up, troubleshooting, and timelines
• Build chase timelines and action plans as needed
• Partner with Asia Sourcing to ensure vendors provide complete and aligned cost sheets
• Gather and store product launch documents, including cost sheets, BOMs, spec sheets, and assembly guides
• Coordinate day-to-day product details and update the ready-to-write tracker
• Create seamless handoffs with cross-functional teams for SKU setup and purchase order placement
• Provide SKU and UPC labels directly to vendors

Senior Territory Manager, Independent Agency Channel

Staff Cloud Operations Engineer

Senior Forecasting and Planning Analyst

Product Development Coordinator