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National Manager – Play
Breakthrough T1D. Steward and drive fundraising success for the Play program through recruiting, developing, and stewarding content creators and streamers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fundraising strategies, community management, and relationship-building within the gaming and streaming sectors. Proficient in leveraging technology and platforms to drive revenue generation and enhance content creator engagement.
Highest-signal resume keywords
Fundraising ExperienceStreamer RecruitmentCommunity ManagementEvent PlanningRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Peer-to-Peer FundraisingStrategic PlanningRevenue GenerationProject ManagementEvent Management Systems
Soft Skills
Outstanding Customer ServiceCollaborative Issue ResolutionExceptional Decision-MakingStrong Organizational SkillsExcellent Communication Skills
Tools & Technologies
TiltifySalesforceMicrosoft OfficeCRM SystemsOnline Giving Platforms
Industry Keywords
Streaming CultureGaming ConventionsContent Creator RelationsCharity EventsFundraising Platforms
About the role
Key responsibilities & impact- Steward and drive fundraising success for the Play program through recruiting, developing, and stewarding content creators and streamers
- Serve as a trusted point of contact and advisor to prospective and current streamers
- Facilitate program success through relationship-building, coaching, and hands-on support online and at gaming conventions, industry conferences, and in-person streaming events
- Lead streamer recruitment and onboarding, event and campaign support, community management across Twitch and Discord, and content creator engagement
- Hold direct annual revenue responsibility of $300K+ through streaming peer-to-peer donations and corporate sponsorships
- Build and manage a pipeline of prospective streamers, tracking outreach, onboarding, and fundraising activity
- Develop and deliver Play program strategies and best practices with the National Director, Play, and key stakeholders
- Cultivate relationships with fundraisers, top creators, and industry contacts to drive retention and year-over-year growth
- Evaluate KPIs and revenue streams, including funds raised, viewership, and creator participation
- Educate content creators on charity streams, donation platforms, and social fundraising best practices
- Partner with streamers and creators to activate networks, sub-communities, and co-streamers
- Build and maintain pipelines of prospective streamers and community volunteers for campaigns and events
- Coach streamers, partners, and volunteers using peer-to-peer fundraising best practices
- Help manage Play’s Discord server and coordinate community volunteers
- Collaborate with Marcom, Community Engagement & Strategic Initiatives, and Program Resources stakeholders
- Represent Play and Your Way programs at gaming conventions, industry conferences, IRL streaming events, and other events
- Lead video strategy across Twitch, YouTube, and social channels
- Support a diverse content calendar with national and chapter staff
- Share Play community stories and successes through social media, blog posts, and email
- Review trends and address opportunities for diverse audience recruitment and engagement
- Set up and manage fundraising and event platforms such as Tiltify
- Coordinate communications to past and prospective fundraisers
- Assist with budget and forecast reviews, identify risks and opportunities, and develop gap-closing strategies
- Maintain accurate streamer relationship, fundraising activity, and outreach records in CRM and fundraising platforms
- Collaborate with the Your Way program on cross-program initiatives and represent it at events and other opportunities
Requirements
What you’ll need- 5 years of relevant fundraising experience, particularly in streaming, gaming, content creator relations, or peer-to-peer fundraising
- Experience with strategic planning, revenue generation, relationship maximization and stewardship, logistics, fiscal management, and event planning
- Direct experience recruiting, managing, and growing a streamer, content creator, or similar peer-to-peer fundraising community
- Proven success recruiting and executing creator-led charity events with $25,000 or more in fundraising
- Familiarity with gaming and streaming culture, including Twitch, YouTube, and Discord
- Superior ability to influence and deliver results through a strategic and consultative role
- Outstanding customer service, responsiveness, and collaborative issue resolution
- Exceptional relationship-building, project management, decision-making, and team-building skills
- Proficiency with technology supporting development processes, online giving and event management systems, and fundraising platforms
- Experience with Tiltify and Salesforce preferred
- Detail-oriented with strong organizational skills
- Demonstrated competency handling diversified assignments
- Ability to interface with all levels of staff, streamers, and volunteers
- Ability to influence and collaborate to ensure success and accountability in the field
- Capability to leverage external and internal relationships
- Excellent written and oral communication skills
- Ability to deliver presentations, convey ideas, influence action, and instruct effectively
- Superior active listening, observation, analytical, problem recognition, and problem-solving skills
- Ability to work and make judgments independently and take initiative
- Willingness to learn, grow, and build necessary competencies while striving for excellence
- Proficiency in Microsoft Office
- Ability to maintain confidentiality and security of all information under supervision
- Ability to travel approximately 20% of the time, including overnight trips, or as required by the program
- Ability to work some evenings and weekends
- College degree or equivalent combination of education and experience
- Ability to meet the stated physical requirements, including occasionally lifting or moving up to 25 pounds and infrequently up to 50 pounds
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- 403(b) retirement plan
- Voluntary benefits
- Flexible spending accounts
- Commuter benefit accounts
- Employee assistance program (EAP)
- Life insurance
- Disability insurance
- Performance-based bonuses
- Generous paid time off
- Medical, religious, and other exemptions considered on an individual basis
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions