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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and coaching sales teams, with a focus on performance enhancement and customer relationship management. Proficient in strategic planning, problem-solving, and utilizing analytical skills to drive results in a fast-paced sales environment.
Highest-signal resume keywords
Team ManagementSales CoachingCustomer Relationship ManagementAnalytic SkillsResults-Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentPerformance EvaluationTraining and DevelopmentProblem-SolvingAnalytic Skills
Soft Skills
Verbal CommunicationWritten CommunicationCustomer ServiceAttention to DetailMulti-Tasking
Tools & Technologies
MS OfficePresentation Software
Certifications & Qualifications
Valid Driver’s LicenseSolicitor’s Permit
Industry Keywords
Wine and SpiritsSales PerformanceCustomer Business ReviewsSupplier SurveysOnboarding
About the role
Key responsibilities & impact- Manage and coach a team of sales representatives
- Conduct one-on-one sales meetings, communicate objectives, review performance, and guide representatives on closing gaps
- Develop and review performance enhancement plans, maintain training files, conduct evaluations, monitor 90-day evaluations, perform coaching calls, complete MBOs, and follow up on progress
- Address skill deficiencies through customized coaching plans and track improvement
- Pre-plan each sales period with representatives, strategize on goals, and help define target accounts
- Participate in interviewing and selecting associates with Human Resources and manage onboarding
- Maintain relationships with key accounts, identify opportunities, perform customer business reviews, develop opening orders, sell in store resets, manage open territories, and resolve complaints
- Manage supplier surveys, including route planning, account pre-surveys, survey execution, recaps, and representative scheduling
- Coordinate supplier ride-withs with Business Managers
- Resolve customer issues through administrative processes and company policies, escalating when appropriate
- Perform other duties assigned by the supervisor
Requirements
What you’ll need- Bachelor’s degree in related field and/or equivalent training and work experience
- Minimum of 5 years of related experience in sales
- Proficient PC skills using MS Office and other various computer programs including presentation software
- Results-oriented professional with verbal/written communication skills using diplomacy and discretion
- Customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Analytic and reporting skills
- Sound judgment and problem-solving skills
- Ability to work in a fast-paced, high-volume team environment
- Valid driver’s license
- Ability to hold a Solicitor’s Permit
- Understanding of wine and spirits
- Ability to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodation for disabilities during the employment process