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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and coaching sales teams, with a focus on performance enhancement, customer relationship management, and strategic goal setting. Proficient in utilizing analytical skills for reporting and problem-solving in a fast-paced sales environment.
Highest-signal resume keywords
Team ManagementSales CoachingCustomer Relationship ManagementAnalytic SkillsResults-Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Performance EvaluationTraining DevelopmentPerformance TrackingMBO CompletionCustomer Business ReviewsMulti-TaskingProblem-SolvingPresentation Software ProficiencyWine and Spirits KnowledgeBeverage Industry Experience
Soft Skills
Verbal CommunicationWritten CommunicationDiplomacyDiscretionAttention to Detail
Tools & Technologies
MS OfficeComputer Programs
Certifications & Qualifications
Valid Driver’s LicenseSolicitor’s Permit
Industry Keywords
SalesCustomer ServiceHigh-Volume EnvironmentTeam EnvironmentWine and Spirits
About the role
Key responsibilities & impact- Manage and coach a team of sales representatives
- Conduct one-on-one sales meetings, communicate objectives and programs, identify opportunities, review performance against goals, and guide representatives on closing gaps
- Develop and review performance enhancement plans, maintain training files, conduct evaluations, monitor 90-day evaluations for new hires, perform coaching calls, complete MBOs, and follow up on progress
- Address skill deficiencies through customized coaching plans, progress tracking, and improvement records
- Pre-plan each sales period with representatives, strategize on goals and objectives, and help define target accounts
- Participate in interviewing and selecting associates with Human Resources, including sourcing candidates, scheduling and conducting interviews, and managing onboarding
- Maintain key-account relationships, identify account opportunities, perform customer business reviews, develop opening orders, sell in resets of stores, manage open territories, and resolve customer complaints
- Manage supplier surveys by planning routes, pre-surveying accounts, conducting surveys, recapping results, and scheduling representatives
- Coordinate supplier ride-withs with Business Managers
- Resolve customer issues through administrative processes and company policies, escalating as appropriate
- Perform other duties assigned by the supervisor
Requirements
What you’ll need- Bachelor’s degree in related field and/or equivalent training and work experience
- Minimum of 5 years of related experience in sales
- Proficient PC skills using MS Office and other various computer programs including presentation software
- Results-oriented professional with verbal/written communication skills using diplomacy and discretion
- Customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Analytic and Reporting skills
- Sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
- Valid driver’s license
- Ability to hold a Solicitor’s Permit (preferred)
- Understanding of Wine and Spirits (preferred)
- Applicants with prior beverage (wine/spirits) experience are encouraged to apply
Benefits
Comp & perks- Equal opportunity employment
- Reasonable accommodation for disabilities during the employment process