Associate Program Manager

BridgeTower Media

. Assist the Program Manager with setting up programs, keeping them on pace, and maintaining customer data and web pages .

Posted 10/27/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program coordination and project management, with strong capabilities in customer data management and web page updates. Proficient in using project management tools and CRM systems to ensure program success and stakeholder alignment.

Highest-signal resume keywords

Program CoordinationProject ManagementCustomer Data ManagementClickUp ProficiencyWordPress Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementCustomer Data ManagementSpreadsheet SkillsRisk ManagementWeb Page Updates

Soft Skills

Clear Written CommunicationDetail-OrientedProactive Problem SolvingStakeholder ManagementMulti-Tasking

Tools & Technologies

ClickUpBCG's CRMExcelWordPress

Industry Keywords

Program ManagementOperational RisksProject GuidelinesStakeholder Expectations

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Assist the Program Manager with setting up programs, keeping them on pace, and maintaining customer data and web pages
Assist in developing detailed project plans covering scope, timelines, resource allocation, and success criteria
Confirm program websites are ready to launch and address readiness gaps
Build and maintain program ClickUp spaces with tasks, owners, and due dates
Set up programs in BCG's CRM and maintain accurate records
Coordinate with program partners on deliverables, timelines, and handoffs
Assist with customer data management in Excel and BCG's CRM
Manage program partner inquiries and engagement while maintaining brand voice and responsiveness
Assist with routine WordPress web page updates
Identify and escalate operational risks, issues, dependencies, and decision points
Serve as a point of contact for internal teams and program partners, answering questions and resolving issues using BCG's policies
Lead resolutions to complex disputes and policy exceptions
Draft status reports, summaries, and simple registration forecasts
Improve tracking workflows, risk checklists, and project guidelines
Maintain communication channels, manage stakeholder expectations, and align priorities across teams

Requirements

What you’ll need

Experience coordinating programs, projects, or operations
Working knowledge of project management tools (ClickUp or similar) and CRM systems
Strong spreadsheet skills, including managing customer data, analyzing registration data, and tracking pace against goals
Clear written communication for weekly updates and partner coordination
Ability to manage multiple deadlines and programs simultaneously
Detail-oriented, with a habit of checking work before it goes out
Proactive about raising risks and pacing concerns early
Willing to help with customer data and routine web updates as needed
Reliable home internet connection with minimum 50mbps up/10mbps down
WordPress experience, preferred

Benefits

Comp & perks

Employer-funded Individual Coverage Health Reimbursement Arrangement (ICHRA) providing tax-free funds for individual health insurance premiums
Supplementary vision and dental options
Company-paid Life and AD&D Insurance
Company-paid Short- and Long-Term Disability coverage
Employee Assistance Program
Unlimited PTO
Sick Time
Summer weekend jumpstart hours
Over 10 paid holidays
Tuition Assistance Program
401K with a company match
Growth opportunities to build your career
Learning & Development programs