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Bright

Sales Operations Lead

Bright

. Own the day-to-day running of Sales Operations .

Posted 10/15/2026full-timeLeamington Spa • United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in HubSpot operations and sales processes, with a strong focus on reporting, data analysis, and pipeline management. Capable of driving data-driven decision-making and collaborating across multiple departments to enhance sales performance.

Highest-signal resume keywords
HubSpot Operations ExperienceSQL ProficiencySales Operations ReportingData-Driven Decision-MakingPipeline Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sales OperationsReportingData AnalysisForecastingDeal ValidationPipeline ManagementSales Performance MetricsCommercial AwarenessAI Tool UtilizationTraining and Upskilling
Soft Skills
CollaborationMentoringCommunication
Tools & Technologies
HubSpotPower BICRM SystemsCPQ PlatformsBilling Systems
Industry Keywords
SaaSPE-BackedSales FunnelRevenue OperationsGo-To-Market Process

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own the day-to-day running of Sales Operations
  • Work closely with the Director of Revenue Operations to keep the function well governed and consistently delivered
  • Serve as the operational backbone for the sales team's use of HubSpot
  • Drive sales processes, reporting, and platform discipline
  • Build capability across the wider team so expertise is not concentrated in one person
  • Own pipeline reporting and forecasting, including building, maintaining, and challenging sales forecasts, pipeline reviews, and revenue projections
  • Manage deal validation and booking rules for new business, upsell, cross-sell, and renewals
  • Review pricing, discounts, and non-standard terms to ensure deals are classified and counted correctly
  • Own full-funnel reporting from lead through closed-won
  • Report on conversion rates, sales velocity, and win/loss analysis
  • Track core metrics and own dashboards providing a single trusted view of sales performance
  • Support go-to-market process design, territory and account assignment, and quota management with the CRO's sales leadership team
  • Manage sales-facing HubSpot processes, including pipeline stage definitions, deal data quality standards, and workflow administration
  • Identify and fix sales-funnel bottlenecks
  • Work with Marketing on lead response times and qualification criteria
  • Support commission and compensation reporting
  • Partner with the Director of Revenue Operations and CRM/HubSpot Systems Architect on sales operations strategy and platform changes

Requirements

What you’ll need
  • Proven HubSpot operations experience, ideally at enterprise scale
  • Strong hands-on reporting and data skills
  • Comfortable with SQL, Power BI or similar data manipulation tools
  • Track record of building sales operations reporting for every level of the business
  • Strong understanding of sales operations, pipeline management, forecasting support, deal validation, and reporting cadence
  • Strong data-driven decision-making skills and commercial awareness
  • Comfortable working across Sales, Finance, Marketing, and Customer Success
  • Comfortable training and upskilling colleagues on CRM use
  • Experience in a fast-moving, multi-system commercial environment, including CRM, CPQ, billing, and systems
  • Ability to bring siloed data together to drive data insights
  • Confident use of AI tools in day-to-day work
  • Actively seeks new ways to apply AI tools to improve work
  • Experience managing or mentoring junior sales operations colleagues (nice to have)
  • Exposure to CPQ or billing platforms such as DealHub or Maxio (nice to have)
  • Experience in a PE-backed or fast-scaling SaaS business (nice to have)

Benefits

Comp & perks
  • Collaborative and human culture
  • Employees are genuinely looked after
  • Real autonomy
  • Opportunity to work in a fast-growing company investing heavily in AI
  • Opportunities for professional growth and development
  • Products that make working lives easier and provide meaningful customer value