Director, Consumer Business Partner

Brightspeed

. Act as the dedicated finance partner for the Consumer business unit .

Posted 11/11/2026full-timeRemote • North Carolina • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial planning and analysis, with a strong focus on subscriber economics, ARPU optimization, and customer retention strategies. Proficient in advanced financial modeling and reporting to support decision-making across marketing, sales, and operations.

Highest-signal resume keywords

Financial Planning And Analysis (FP&A)Advanced Financial ModelingSubscriber EconomicsStakeholder ManagementBudgeting And Forecasting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ModelingVariance AnalysisData IntegrationARPU OptimizationChurn AnalysisCost-To-Serve MetricsConsumer Behavior AnalysisPromotional Spend AnalysisForecastingP&L Revenue Management

Soft Skills

Exceptional CommunicationProactive Problem SolvingDetail-OrientedTeam-Oriented MindsetIntellectual Curiosity

Tools & Technologies

AnaplanSAPExcelBusiness Intelligence (BI) Tools

Certifications & Qualifications

MBACFACPA

Industry Keywords

Consumer Business UnitSaaSSubscription ModelsTelecomManagement ConsultingInvestment Banking

About the role

Key responsibilities & impact

Act as the dedicated finance partner for the Consumer business unit
Advise on subscriber growth strategies, ARPU optimization, and customer retention initiatives
Provide financial insights and decision support to marketing, sales, and operations leadership
Lead business case development for pricing, promotions, churn optimization, and new product initiatives
Own forecasting, budgeting, and variance analysis for the Consumer segment, including P&L revenue, subscriber activity, promotional spend, and cost-to-serve
Deliver actionable reporting and insights to drive operational efficiency and financial discipline
Build advanced financial models evaluating customer acquisition costs, promotional strategies, and retention programs
Evaluate fiber build ROI, subscriber penetration scenarios, and competitive market dynamics
Analyze consumer behavior, regional growth drivers, and customer lifecycle metrics
Partner with analytics teams to measure campaign effectiveness and optimize investment decisions
Align product, operations, and marketing initiatives with financial objectives
Integrate Consumer inputs into enterprise-wide financial outlooks and long-range plans
Ensure accurate data integration and reporting consistency with billing, accounting, and BI teams
Present strategic insights and recommendations to Consumer and Finance leadership
Influence finance and non-finance stakeholders by translating complex analytics into clear business implications

Requirements

What you’ll need

Bachelor’s degree in Finance, Accounting, Economics, or related field
8+ years of progressive FP&A or strategic finance experience, preferably supporting Consumer, SaaS, subscription, or telecom business models
Deep understanding of subscriber economics, ARPU dynamics, churn, and cost-to-serve metrics
Advanced Excel and financial modeling expertise
Experience with Anaplan, SAP, or similar planning tools
Exceptional communication and stakeholder management skills with proven ability to influence cross-functional leaders
Experience managing budgets, forecasts, and performance dashboards in high-growth, fast-paced environments
Highly analytical, detail-oriented, and proactive in identifying and solving business problems
Comfortable managing multiple priorities in a dynamic, fast-paced environment
Proactive attitude, intellectual curiosity, and a team-oriented mindset
Bonus: 5+ years of former Management Consulting or Investment Banking experience
Bonus: 7+ years of Strategic Corporate Finance experience in a large enterprise environment
Experience in telecom is a bonus
Familiarity with subscriber lifecycle, churn, or cost-per-connection metrics is a bonus
MBA, CFA, or CPA designation is a bonus

Benefits

Comp & perks

Competitive compensation
Medical insurance
Dental insurance
Vision insurance
Life insurance
Employee assistance program
401K plan with company match
Voluntary benefits
Paid time off programs
Hybrid workforce / contemporary ways of working
Technology enabling team connectivity
Reasonable accommodation support during the hiring process