Sales Coordinator

brightwheel

. Process education product purchases and resolve order issues .

Posted 9/18/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in order processing, data management, and customer communication, with a focus on efficiency and accuracy. Proficient in utilizing AI tools and software to enhance workflow and maintain high-quality standards.

Highest-signal resume keywords

Order ProcessingData EntryGoogle SheetsAI ToolsCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingData EntryData CleaningQuality AssuranceRoot Cause Analysis

Soft Skills

Professional CommunicationCalm Under PressureProblem Solving

Tools & Technologies

Google SheetsExcelAI Tools

Industry Keywords

Customer ServiceOrder ManagementStandard Operating ProceduresEfficiency Improvement

About the role

Key responsibilities & impact

Process education product purchases and resolve order issues
Keep the education product order pipeline moving so customers receive what they paid for on time
Serve as the front line for customer and internal questions
Investigate issues to provide accurate answers
Maintain accurate records for customers and internal processes
Follow processes and standard operating procedures accurately and consistently
Identify opportunities to improve efficiency and customer service
Use AI tools to work faster while maintaining quality and accuracy

Requirements

What you’ll need

Handle a high volume of detail-heavy tasks such as order processing, data entry, ticketing, or similar without sacrificing accuracy
Experience using Google Sheets or Excel to organize, clean, or QA data
Ability to learn new software or systems quickly with minimal hand-holding
Professional customer communication in English, ideally in a US-facing environment
Experience using AI tools as part of a daily workflow
Ability to stay calm and clear under a high volume of concurrent requests
Ability to identify root causes of recurring issues
Ability to improve efficiency without compromising quality
Comfortable working from the Philippines
Availability and comfort working Eastern Time Zone hours

Benefits

Comp & perks

Remote work arrangement
Distributed team environment
Equal opportunity employment