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Salesforce Administrator
brightwheel. Build and maintain Salesforce Flows and configuration for go-to-market teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce administration, including building and maintaining Flows, managing security and access, and improving data quality. Proficient in utilizing AI tools to enhance processes and collaborating effectively with cross-functional teams.
Highest-signal resume keywords
Salesforce AdministrationSalesforce Flows DevelopmentSalesforce Security ManagementAI Utilization in WorkSalesforce Administrator Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationSalesforce FlowsSOQLSalesforce CLIData Quality ImprovementAutomation CreationIntegration TroubleshootingValidation RulesTesting and DocumentationChili Piper
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
Chili PiperLeanDataIntercomGongAI Tools
Certifications & Qualifications
Salesforce Administrator CertificationAdvanced Administrator Certification
Industry Keywords
Go-To-Market TeamsProduction ChangesSandbox ManagementIntegration Management
About the role
Key responsibilities & impact- Build and maintain Salesforce Flows and configuration for go-to-market teams
- Create automation, fields, record types, validation rules, permissions, and reports
- Scope, test, document, and safely release business-requested changes from sandbox to production
- Maintain and troubleshoot integrations including Chili Piper, LeanData, Intercom, and Gong
- Diagnose production issues to their root cause and implement lasting fixes
- Improve data quality, retire unused automation and fields, and document platform changes
- Use AI to build, test, and document faster
- Help the SysOps team identify additional AI use cases
- Collaborate with admins, developers, and the Solution Architect on the SysOps team
Requirements
What you’ll need- 4+ years administering Salesforce
- Deep hands-on experience building and maintaining production Flows
- Strong understanding of Salesforce security and access, including permission sets, profiles, roles, and sharing
- Experience releasing changes through sandboxes with testing and documentation
- Daily AI use in work, such as Claude or ChatGPT, with concrete examples of value delivered
- Experience improving data quality, speed, or processes in a go-to-market system
- Experience with integrations such as Chili Piper, LeanData, Intercom, Gong, or comparable tools
- Salesforce Administrator certification required
- Advanced Administrator certification preferred
- Experience with Salesforce Sales Engagement cadences, SOQL, and Salesforce CLI is nice to have
- Familiarity with Apex is nice to have
Benefits
Comp & perks- Equity opportunities
- Comprehensive medical, dental, and vision coverage
- Generous paid parental leave
- Flexible PTO
- Local retirement or savings plans
- Diverse and inclusive workplace