Quality Assurance Analyst

Brilliant Corners

. Respond to funder and internal program team data requests and provide QA-level data support.

Posted 9/24/2026full-timeLos Angeles • California • United StatesJunior💰 $70,400 - $78,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analysis, report generation, and quality assurance within the non-profit sector, with a strong focus on collaboration and communication to enhance service delivery and compliance.

Highest-signal resume keywords

Data AnalysisReport GenerationQuality Assurance MethodsData Management ToolsNon-Profit Reporting Requirements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReport GenerationProcess MappingData InterpretationTrend IdentificationQA Improvement Recommendations

Soft Skills

Strong CommunicationProject CoordinationAnalytical ThinkingProblem-SolvingDetail-Oriented

Tools & Technologies

ExcelSalesforceAsana

Industry Keywords

Non-Profit SectorSupportive HousingContract ComplianceData Quality IssuesEquity and Accuracy

About the role

Key responsibilities & impact

Respond to funder and internal program team data requests and provide QA-level data support.
Produce regular reports on client data, program metrics, and performance outcomes.
Analyze data for trends and insights to improve service delivery.
Provide data-driven recommendations based on QA findings.
Review data for accuracy, completeness, and consistency.
Provide feedback on discrepancies and help resolve data-quality issues.
Support contract compliance by maintaining records and monitoring caseload and invoicing data.
Prepare reports for audits and internal reviews.
Collaborate with Program Teams, Operations, Learning and Development, and Data & Technology teams.
Provide training and resources on data entry, reporting processes, and best practices.
Coordinate meetings and follow-up to support clear communication.
Work with program managers, funders, and internal stakeholders to ensure reporting needs are met and data is timely, accurate, and actionable.

Requirements

What you’ll need

One year of professional experience in data analysis, report generation, developing training materials, and process mapping.
2 + years working in the non-profit sector or human services or supportive housing, preferred.
Strong communication, documentation and project coordination skills.
Strong analytical thinking and problem-solving skills to identify root causes of defects and process inefficiencies.
Ability to interpret data, identify trends, and recommend QA improvements.
Proficient in data management, analysis and reporting tools (e.g., Excel, Salesforce, Asana)
Collaborative, detail-oriented, and committed to equity and accuracy.
Knowledge of QA methods, supportive housing programs and non-profit reporting requirements.
Physical mobility for standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces.
Ability to sit for up to 6 to 8 hours a day.
Ability to lift, carry, push, and pull light to moderate weights up to 15 pounds safely.
Mental acuity for analytical reasoning and document interpretation.
Subject to the terms and conditions of the OPEIU, LOCAL 30, AFL-CIO, collective bargaining agreement.

Benefits

Comp & perks

Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources
Hybrid Work