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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ServiceNow platform administration, workflow configuration, and procurement operations, while effectively managing digital workplace technologies such as SharePoint, O365, and CITRIX. Proficient in monitoring system performance and overseeing asset lifecycle management to ensure efficient procurement processes.
Highest-signal resume keywords
ServiceNow Platform AdministrationSharePoint AdministrationO365 Platform ManagementSCOM/SCCM MonitoringRelease Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow ConfigurationAsset Lifecycle ManagementDigital Workplace TechnologiesSystems EngineeringData Center Infrastructure ManagementLinux Server AdministrationVMware Hybrid Cloud ManagementMS Dynamics Life Cycle Services (LCS) ExpertiseTroubleshootingVendor Communications
Soft Skills
Problem SolvingCommunicationCoordination
Tools & Technologies
ServiceNowSharePointO365CITRIXSCOMSCCMVMwareMS DynamicsDigital Workplace Platforms
Certifications & Qualifications
VMware Certified Professional (VCP)Microsoft Certified: Modern Desktop Administrator AssociateServiceNow Certified System Administrator
Industry Keywords
Procurement OperationsAsset ManagementRelease ManagementDigital WorkplaceVendor Management
Tech Stack
Tools & technologiesCitrixCloudLinuxServiceNowVMware
About the role
Key responsibilities & impact- Support and optimize procurement operations for clients in the US and Canada using ServiceNow and other digital workplace platforms
- Manage purchase requests, vendor communications, and interactions with purchasing teams to ensure timely and accurate order processing
- Configure, maintain, and troubleshoot ServiceNow workflows for procurement and asset management
- Administer and maintain SharePoint, O365, and CITRIX platforms to facilitate seamless procurement processes
- Monitor system health and performance using SCOM/SCCM, proactively resolving issues impacting procurement workflows
- Coordinate with service desk teams to resolve escalated procurement-related technical issues
- Oversee asset lifecycle management, including procurement, deployment, tracking, and decommissioning of resources
- Lead release management activities for procurement-related updates and patches across digital workplace systems
Requirements
What you’ll need- At least 2 to 4 years of experience in systems engineering, including direct involvement in digital workplace technologies and procurement operations
- ServiceNow platform administration and workflow configuration
- SharePoint administration
- O365 platform management
- CITRIX environment support
- SCOM/SCCM monitoring
- VMWare hybrid cloud management
- MS Dynamics Life Cycle Services (LCS) expertise
- Linux server administration
- Data center infrastructure management
- Release management for enterprise systems
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a closely related discipline (listed under Desired Qualifications)
- VMware Certified Professional (VCP) or equivalent certification (listed under Desired Qualifications)
- Microsoft Certified: Modern Desktop Administrator Associate or equivalent certification (listed under Desired Qualifications)
- ServiceNow Certified System Administrator or relevant ServiceNow certification (listed under Desired Qualifications)
