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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and customer success within a SaaS environment, focusing on building executive-level relationships and driving customer satisfaction. Proficient in utilizing customer engagement tools and understanding cybersecurity concepts to identify growth opportunities and mitigate churn risks.
Highest-signal resume keywords
Account ManagementCustomer SuccessCybersecurity ConceptsSalesforceConsultative Selling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningForecastingVulnerability ManagementRisk PrioritizationThreat Exposure
Soft Skills
Excellent CommunicationPresentation SkillsRelationship BuildingOrganizational Skills
Tools & Technologies
SalesforceCustomer Engagement Tools
Industry Keywords
SaaSCybersecurityIT RiskComplianceCustomer Renewals
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Own the commercial relationship with assigned strategic accounts as the primary business point of contact post-sale
- Work with Customer Success to drive customer satisfaction, adoption, and utilization of Brinqa solutions
- Identify upsell, cross-sell, and expansion opportunities within existing accounts
- Support Customer Renewals to ensure 100%+ net revenue retention and long-term customer value
- Build executive-level relationships and advise CISOs, security leaders, and risk executives
- Partner with Customer Success, Product, and Sales Engineering to achieve customer outcomes and resolve issues
- Develop account plans aligned with Brinqa’s roadmap and customer priorities
- Track customer health metrics, usage data, and feedback to identify growth opportunities and mitigate churn risks
- Advocate for customer needs internally and provide insights for product and go-to-market strategy
Requirements
What you’ll need- 5+ years of experience in account management, customer success, or enterprise sales in a SaaS environment
- Experience working with large, complex enterprise customers in cybersecurity, IT risk, or compliance domains
- Strong understanding of cybersecurity concepts such as vulnerability management, risk prioritization, and threat exposure is highly desired
- Proven track record of exceeding retention, upsell, and expansion goals
- Ability to navigate complex organizations and build strong relationships with technical and executive stakeholders
- Excellent communication, presentation, and consultative selling skills
- Highly organized with strong account planning and forecasting capabilities
- Experience using Salesforce and other customer engagement tools
- Prior experience in a cybersecurity software company preferred
- Experience working cross-functionally with Customer Success, Renewals, and Product Management preferred
Benefits
Comp & perks- Uncapped commissions
- High-earning potential
- Fast career growth
- Equal employment opportunity and inclusive workplace
- Opportunity to build Brinqa’s channel ecosystem and make an immediate and lasting impact
- Elite Sales & Channel Culture with collaboration and top performers