Brinqa

Account Manager

• Own the commercial relationship with assigned strategic accounts as the primary business point of contact post-sale
• Work with Customer Success to drive customer satisfaction, adoption, and utilization of Brinqa solutions
• Identify upsell, cross-sell, and expansion opportunities within existing accounts
• Support Customer Renewals to ensure 100%+ net revenue retention and long-term customer value
• Build executive-level relationships and advise CISOs, security leaders, and risk executives
• Partner with Customer Success, Product, and Sales Engineering to achieve customer outcomes and resolve issues
• Develop account plans aligned with Brinqa’s roadmap and customer priorities
• Track customer health metrics, usage data, and feedback to identify growth opportunities and mitigate churn risks
• Advocate for customer needs internally and provide insights for product and go-to-market strategy