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Brixio

MSP Engineer, Network and Security

Brixio

. Staff the client intake channel during the assigned shift, qualify and triage requests, and own first response within committed service levels .

Posted 9/24/2026full-timeRemote • Morocco, France, Romania, United Arab EmiratesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in network, security, and cloud operations with a strong focus on Cloudflare technologies, including WAF, DDoS mitigation, and DNS management. Proficient in Infrastructure as Code using Terraform and version control with Git, while maintaining effective communication in both French and English.

Highest-signal resume keywords
Cloudflare ExperienceInfrastructure as Code with TerraformNetwork and Security OperationsFluency in French and EnglishIncident Management and Problem Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Cloudflare TechnologiesTerraformGit/Version ControlPython ScriptingBash ScriptingDNS ManagementHTTP/HTTPSTLSWAFDDoS Mitigation
Soft Skills
CollaborationCommunicationProblem-SolvingTechnical Knowledge Sharing
Tools & Technologies
Jira Service ManagementConfluenceCloudflare AnalyticsGraphQL APIMonitoring Platforms
Certifications & Qualifications
Cloudflare Certification
Industry Keywords
Managed ServicesNOCSOCITILChange Management

Tech Stack

Tools & technologies
AWSAzureCloudDNSGoogle Cloud PlatformGraphQLPythonTerraform

About the role

Key responsibilities & impact
  • Staff the client intake channel during the assigned shift, qualify and triage requests, and own first response within committed service levels
  • Diagnose and resolve incidents across the Cloudflare stack, including WAF, DDoS mitigation, rate limiting, bot management, CDN and caching, DNS, TLS, load balancing, Zero Trust and Workers
  • Qualify monitoring alerts, follow documented runbooks, and create tickets where required
  • Escalate to senior engineers, the MSP & Support Lead and Cloudflare Support according to the escalation matrix
  • Maintain accurate Jira ticket records, including detection source, priority and timestamps
  • Execute production configuration changes under formal change control with four-eyes validation and documented rollback plans
  • Provide technical coverage during client go-live windows, including pre-go-live validation and post-cutover monitoring
  • Maintain Cloudflare configuration as code using Terraform and version control
  • Investigate and resolve configuration drift identified through automated nightly comparisons
  • Deliver proactive configuration and security-posture audits, false-positive analysis, cache and rate-limit calibration, DNS and certificate hygiene, and unused-rule cleanup
  • Analyse traffic and security telemetry using Cloudflare Analytics, GraphQL API and log data
  • Recommend and implement security and performance improvements and demonstrate their impact
  • Contribute to root-cause analysis and problem management following major and recurring incidents
  • Collaborate with client NOC and security teams during operational channels and major incident bridges
  • Write and maintain runbooks, Standard Operating Procedures and configuration documentation in Confluence
  • Support professional services and implementation teams during escalations and managed-service handovers
  • Share technical knowledge across the team

Requirements

What you’ll need
  • 3+ years of experience in network, security or cloud operations
  • Experience within managed services, NOC or SOC environments is a strong advantage
  • Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics
  • Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS
  • Cloudflare certification expected within the first six months if Cloudflare experience is partial
  • Confidence using curl, dig, traceroute, browser developer tools and HAR analysis
  • Experience with Terraform for Infrastructure as Code
  • Experience with Git/version control
  • Scripting capability using Python or Bash
  • Understanding of web application architecture and application-security fundamentals
  • Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes
  • Exposure to observability and monitoring platforms
  • Experience with AWS, Azure or GCP is an advantage
  • Full professional fluency in both French and English is a hard requirement
  • French and English assessed during the interview process
  • Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf

Benefits

Comp & perks
  • Weekend rotation compensated in accordance with Moroccan law and Equans policy
  • Cloudflare University access
  • Partner-only training
  • Funded Cloudflare certification when Cloudflare experience is partial
  • Career mobility and development opportunities within Equans and the Bouygues group
  • Published rotas issued in advance
  • No expectation of being reachable outside the scheduled shift