Sales Support and Account Operations Specialist, Arabic, French, English

Brixio

. Prepare and manage draft quotations for Cloudflare licensing, professional services, and support or managed service plans .

Posted 9/24/2026full-timeRemote • Morocco, France, Romania, United Arab EmiratesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Support and Operations within a B2B technology environment, with a strong focus on preparing quotes, managing CRM data, and coordinating across sales and technical teams. Proficient in maintaining structured sales reporting and ensuring compliance with internal processes.

Highest-signal resume keywords

Sales Support ExperienceCRM Data ManagementQuote PreparationFluent In Arabic, French, And EnglishOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quote PreparationSales OperationsCommercial DocumentationRenewal ManagementSales Pipeline ManagementProfessional Services QuotingCloudflare LicensingCybersecurity SolutionsCloud Infrastructure SolutionsIndirect Sales Opportunities

Soft Skills

Strong Written CommunicationAttention To DetailProactive ApproachOwnership-Driven Work EthicAbility To Manage Multiple Priorities

Tools & Technologies

Zoho CRMSalesforceHubSpotMicrosoft 365ExcelOutlookWord

Industry Keywords

B2B TechnologySaaSCybersecurityIT EnvironmentCloudflare PartnersDistributor EnvironmentSales EngineeringClient CoordinationSales LeadershipPartner Coordination

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Prepare and manage draft quotations for Cloudflare licensing, professional services, and support or managed service plans
Translate technical scoping into quote-ready commercial documentation with Sales Engineers
Coordinate with Cloudflare distributors, including Mindware, on pricing, approvals and quote submissions
Support Account Executives with deal preparation, client coordination and sales follow-up
Schedule and coordinate client demos, onboarding sessions and internal handovers
Support preparation and distribution of Cloudflare marketing materials and commercial documentation
Track indirect opportunities involving partners and distributors
Maintain accurate opportunity and account information in Zoho CRM
Track renewals and coordinate timely preparation and follow-up
Maintain structured weekly sales reporting covering pipeline activity, renewals and deals in progress
Act as an operational point of contact for client requirements when Account Executives are unavailable
Gather and organise client information ahead of Account Executive or Sales Engineer involvement
Escalate commercial or operational issues to appropriate sales, technical or partner teams
Ensure quoting and sales activities follow internal processes and approval workflows
Work with Account Executives, Sales Engineers, Cloudflare partners and distributors, sales leadership and delivery operations
Report to the Sales Director

Requirements

What you’ll need

2–4 years of experience in Sales Support, Sales Operations, Commercial Coordination or a similar role, ideally within a B2B technology, SaaS, cybersecurity or IT environment
Experience preparing and coordinating quotes, renewals and commercial documentation
Hands-on experience maintaining CRM data and sales pipelines
Strong organisational skills with the ability to manage multiple opportunities and priorities simultaneously
Experience coordinating across sales, technical, partner and/or client-facing teams
Fluent Arabic, French and English, both written and spoken
Comfortable working with CRM platforms such as Zoho, Salesforce or HubSpot
Good working knowledge of Microsoft 365, particularly Excel, Outlook and Word
Strong written communication and attention to detail
A structured, proactive and ownership-driven approach to work
Ability to work full-time in alignment with Gulf Standard Time
Experience in Cloudflare, cybersecurity, cloud or network infrastructure solutions is advantageous
Experience in a technology vendor, reseller, system integrator or distributor environment is advantageous
Experience working with Cloudflare partners or distributors such as Mindware is advantageous
Experience with Professional Services quoting and support-plan packaging is advantageous
Experience supporting Account Executives and Sales Engineers within a B2B technology sales cycle is advantageous
Experience managing renewal calendars, partner coordination and indirect sales opportunities is advantageous

Benefits

Comp & perks

A fully remote role with exposure across the MENAT region
Direct collaboration with commercial, technical and delivery teams
Exposure to regional clients, partners and distributors
Career development opportunities across Sales Operations, Partner Enablement and Regional Coordination
A competitive local compensation package