Strategic Relationships Manager

Bromcom

. Manage relationships with top-tier Multi Academy Trust clients .

Posted 9/15/2026full-timeBromley • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships within the Multi Academy Trust sector, with a strong focus on product advocacy, market intelligence, and cross-functional collaboration to enhance client satisfaction and drive product development.

Highest-signal resume keywords

Client Relationship ManagementProduct AdvocacyMarket IntelligenceCross-Functional CollaborationStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Requirements GatheringProduct Roadmap DevelopmentClient Feature AnalysisService-Level Agreement MonitoringCRM Management

Soft Skills

Interpersonal SkillsOrganisational SkillsWork Ethic

Industry Keywords

Multi Academy TrustEdTechMIS SystemsEducational SectorCustomer Success

About the role

Key responsibilities & impact

Manage relationships with top-tier Multi Academy Trust clients
Champion Bromcom’s product and ensure it is developed, marketed, and utilised to its fullest extent
Collaborate with strategic clients on new feature development and product roadmap priorities
Evangelise existing product features and upsell additional product options such as safeguarding and finance
Ensure overall client satisfaction by coordinating with product support, development, and deployment teams
Lead requirements gathering, working groups, and communication with product owners and stakeholders
Provide market intelligence on the MIS, Finance, and wider EdTech markets and educational-sector developments
Determine client scope and relationship ownership with the Head of Strategic Relationships
Coordinate with Customer Success Managers and the MAT Sales team
Conduct regular termly/quarterly relationship-management calls with senior client staff
Secure reference-site deliverables including quotes, blogs, case studies, video testimonials, and leads
Advocate for Bromcom and clients internally and externally
Gather stakeholder feedback to prioritise product features and improvements
Communicate product updates, successes, and challenges to stakeholders
Collaborate cross-functionally with development, sales, marketing, and customer support
Contribute to product roadmap development and refinement
Analyse client feature usage and support training, configuration, or other assistance
De-escalate issues and navigate internally to satisfy client needs
Alert sales teams to upselling opportunities and communicate other company products
Conduct customer reviews and satisfaction surveys
Monitor service-level agreement performance and flag potential issues
Update the CRM and liaise with internal departments to fulfil customer needs

Requirements

What you’ll need

Strong interpersonal skills and ability to build rapport with customers
Previous educational experience, preferably at Senior Leadership level
Organised approach to work
Knowledge of the MIS systems marketplace and education sector landscape
Hardworking with a strong work ethic

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Bromcom Website LinkedIn All Job Openings 51 - 200 employees Founded 1988 📚 Education ☁️ SaaS Education
SaaS Bromcom is a provider of cloud-based Management Information Systems (MIS) designed to streamline school management for Primary, Secondary, Multi-Academy Trusts (MATs), and Local Authorities. Their platform integrates various functionalities including finance management, data consolidation, and communication tools to improve educational outcomes. Bromcom's comprehensive MIS solutions are used by thousands of schools, supporting educators, students, and parents with improved data access and management capabilities. With over 40 years of experience in the education sector, Bromcom also provides training and support services for seamless implementation and use of their system. Strategic Relationships Manager Job not on LinkedIn 🔥 1 hour ago 🏢 Bromley – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor 👻 Ghost score 12% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage relationships with top-tier Multi Academy Trust clients
Champion Bromcom’s product and ensure it is developed, marketed, and utilised to its fullest extent
Collaborate with strategic clients on new feature development and product roadmap priorities
Evangelise existing product features and upsell additional product options such as safeguarding and finance
Ensure overall client satisfaction by coordinating with product support, development, and deployment teams
Lead requirements gathering, working groups, and communication with product owners and stakeholders
Provide market intelligence on the MIS, Finance, and wider EdTech markets and educational-sector developments
Determine client scope and relationship ownership with the Head of Strategic Relationships
Coordinate with Customer Success Managers and the MAT Sales team
Conduct regular termly/quarterly relationship-management calls with senior client staff
Secure reference-site deliverables including quotes, blogs, case studies, video testimonials, and leads
Advocate for Bromcom and clients internally and externally
Gather stakeholder feedback to prioritise product features and improvements
Communicate product updates, successes, and challenges to stakeholders
Collaborate cross-functionally with development, sales, marketing, and customer support
Contribute to product roadmap development and refinement
Analyse client feature usage and support training, configuration, or other assistance
De-escalate issues and navigate internally to satisfy client needs
Alert sales teams to upselling opportunities and communicate other company products
Conduct customer reviews and satisfaction surveys
Monitor service-level agreement performance and flag potential issues
Update the CRM and liaise with internal departments to fulfil customer needs 🎯 Requirements
Strong interpersonal skills and ability to build rapport with customers
Previous educational experience, preferably at Senior Leadership level
Organised approach to work
Knowledge of the MIS systems marketplace and education sector landscape
Hardworking with a strong work ethic Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs