EngagementPlus Manager

Brookdale

. Direct ongoing support, resources and guidance to assigned region’s local and district team and community Resident Engagement associates through meetings, conference calls, site visits and individualized coaching .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in resident programming and engagement within senior living environments, with a strong focus on program planning, operational leadership, and compliance with regulatory standards. Proven ability to mentor and develop teams while maintaining a person-centered approach to enhance the quality of life for older adults.

Highest-signal resume keywords

Resident Programming ExperienceOperational LeadershipProgram Planning for Older AdultsExcellent Communication SkillsMulti-Site Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program PlanningBudget ManagementRegulatory Standards KnowledgeCommunity EngagementTraining and Development

Soft Skills

Interpersonal SkillsTeam BuildingOrganizational SkillsFlexibilityGood Judgment

Tools & Technologies

EngagementPlusMicrosoft Office Suite

Industry Keywords

Senior LivingResident EngagementCommunity LeadershipDignity and Quality of LifeMentorship

About the role

Key responsibilities & impact

Direct ongoing support, resources and guidance to assigned region’s local and district team and community Resident Engagement associates through meetings, conference calls, site visits and individualized coaching
Support corporate initiatives including resident program standards, budgets, policies, resources, guidelines and training manuals
Implement, communicate and promote a person-centered engagement approach based on residents’ interests in Brookdale-owned and managed communities
Support and manage the Brookdale engagement mentor program and provide professional development to assigned mentors
Partner with District team members and community leadership teams to determine and reach business goals
Maintain Brookdale resident engagement philosophies, standards and objectives within the assigned region
Provide financial oversight of the Resident Engagement budget in relation to community performance
Communicate with regional, district and community leadership regarding standards compliance, recommendations and development plans
Provide Resident Engagement support, consultation and follow-up to community Executive Directors, including site visits and interviewing final candidates for resident program positions
Document and submit site visits to district and community leaders with action plans and next steps
Welcome and support new Resident Engagement associates and connect them with assigned mentors for onboarding and ongoing education
Implement innovative company initiatives, pilots, programs and events in communities within the assigned region
Plan and facilitate monthly regional EngagementPlus planning calls for staff training, support needs, programming ideas, standards, policies, procedures and new initiatives
Coach and mentor community Resident Engagement associates in four avenues of engagement: groups, resident-led clubs, individual pursuits and external partners
Support, consult with and follow up with community Facebook editors, including training, resources and quality/compliance monitoring
Facilitate mentor-program professional development, training, meetings, company initiatives and planning calls
Oversee interviews and site visits for new mentor applicants
Perform other duties as assigned

Requirements

What you’ll need

Must reside in either Central or Mountain Time Zone
Bachelor’s Degree (B.A.) from four-year College or university and minimum of five years of relevant experience and/or training; or equivalent combination of education and experience required
Strongly preferred: working in a senior living environment with direct experience in resident programming, including experience programming for residents in multiple levels of care, and operational leadership including multi-site experience
Ability to travel overnight up to 75% of the time
May be required to work extra hours and/or be on call during off hours
Extensive knowledge, interest and demonstrated ability in program planning for older adults
Philosophical commitment to maintaining and enhancing the dignity, quality of life and optimum functioning of older adults
Excellent verbal and written communication skills
Excellent interpersonal and team building skills
Computer knowledge is essential
Good judgment and enthusiasm
Excellent organizational and planning skills
Ability to work with frequent interruptions and manage simultaneous priorities
Good sense of efficiency in successfully completing all work assignments
Knowledge and support of the Community's philosophy and objectives
Flexibility and openness to change
Knowledge of current regulatory standards
Ability to perform the listed physical demands, including standing, walking, sitting, reaching, stooping, kneeling, crouching, crawling, talking, hearing, and vision

Benefits

Comp & perks

Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Annual bonus incentive for full-time associates
Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year
Professional development
Ongoing programs catered to overall health and wellness
Robust training program