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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and marketing principles, with a strong focus on driving occupancy growth and managing customer relationships. Proficient in utilizing sales-specific software and CRM systems to achieve revenue targets and maintain data integrity.
Highest-signal resume keywords
Sales TechniquesCustomer Relationship ManagementKnowledge of Medicare and Medicaid RegulationsBachelor’s Degree in Marketing or BusinessValid Driver’s License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Control SystemsData EntryDatabase CleanupMove-In ForecastingSales StrategySales TacticsTime ManagementProject ManagementCustomer Needs AssessmentKnowledge of State Regulations
Soft Skills
Verbal CommunicationWritten CommunicationDynamic Environment AdaptabilityCustomer UnderstandingPositive Image Promotion
Tools & Technologies
Sales-Specific SoftwareCustomer Relationship Management SystemsSmartphonesPersonal Computers
Industry Keywords
Brookdale CommunitiesMove-InsSales GoalsRevenue TargetsMarket Competition
About the role
Key responsibilities & impact- Generate high-volume recurring new move-in revenue for assigned Brookdale communities experiencing sales associate vacancies
- Outperform budgeted sales goals and community revenue targets by completing processes required to close sales
- Travel to communities within a specified geographic area; assignments vary in length and may change with little notice
- Drive rapid occupancy growth and prioritize rate integrity through daily phone and in-person sales calls that convert to move-ins
- Manage sales-specific software and Customer Relationship Management systems, including accurate data entry and database cleanup
- Communicate product information, availability, pricing, and concessions to community associates
- Attend daily stand-ups
- Maintain current knowledge of relevant competition in assigned markets
- Provide accurate and timely move-in forecasts
- Communicate incoming residents’ needs and preferences to the Executive Director and appropriate community associates
- Foster a positive image of assigned communities and the Brookdale brand
Requirements
What you’ll need- Bachelor’s degree in marketing, business, or related field and one to two years of experience
- Additional years of related work experience may be substituted for the education requirement on a year-for-year basis up to four years
- Valid driver’s license
- Frequent car and/or air travel as needed
- Knowledge of sales and marketing principles, methods, strategy, tactics, sales techniques, and sales control systems
- Knowledge of Medicare and Medicaid regulations and applicable product-line processes
- Knowledge of state regulations impacting or directing service delivery
- Ability to operate smartphones, personal computers, and related software
- Ability to manage time, tasks, and projects in a dynamic environment
- Ability to assess and understand customers’ expectations, needs, and circumstances
- Ability to communicate verbally and in writing
- Ability to travel frequently
- Ability to stand, walk, sit, use hands and fingers, reach, stoop, kneel, crouch, crawl, talk, hear, and see
- Ability to lift up to 25 pounds
- Ability to work occasional weekends, evenings, or nights as needed
Benefits
Comp & perks- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
- Annual bonus incentive for full-time associates
- Brookdale advance of naturalization application fees up to $725 for qualified associates with at least one year of service
- Robust training program
- Professional development opportunities
- Extensive corporate support