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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and marketing principles, with a strong focus on driving occupancy growth and managing customer relationships. Proficient in utilizing sales-specific software and CRM systems to enhance revenue generation and maintain data integrity.
Highest-signal resume keywords
Sales TechniquesCustomer Relationship ManagementKnowledge of Medicare and Medicaid RegulationsBachelor’s Degree in Marketing or BusinessEffective Verbal and Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Control SystemsMarketing StrategyData EntryDatabase CleanupTime ManagementProject ManagementSales ForecastingKnowledge of State RegulationsAbility to Lift Up to 25 PoundsOperating Smartphones and Personal Computers
Soft Skills
Ability to Assess Customer NeedsInterpersonal SkillsRespect and FairnessAdaptability in Dynamic EnvironmentsTeam Collaboration
Tools & Technologies
Sales-Specific SoftwareCustomer Relationship Management Systems
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Brookdale CommunitiesMove-In RevenueOccupancy GrowthSales GoalsMarket Competition
About the role
Key responsibilities & impact- Generate high-volume recurring streams of new move-in revenue for assigned Brookdale communities with sales associate vacancies
- Outperform budgeted sales goals and community revenue targets by completing processes required to close sales
- Travel to communities within a specified geographic area; assignments vary in length and may change with little notice
- Drive rapid occupancy growth and prioritize rate integrity through daily phone and in-person sales calls that convert to move-ins
- Manage sales-specific software and Customer Relationship Management systems, including accurate data entry and database cleanup
- Communicate product information, availability, pricing, and concessions to community associates
- Attend daily stand-ups
- Maintain knowledge of relevant competition in assigned markets
- Provide accurate and timely move-in forecasts
- Communicate incoming residents’ needs and preferences to Executive Directors and appropriate community associates
- Foster a positive image of assigned communities and the Brookdale brand with customers, residents, associates, and professional/volunteer influencers
Requirements
What you’ll need- Bachelor’s degree in marketing, business, or related field and one to two years of experience
- Additional years of related work experience may be substituted for the education requirement on a year-for-year basis up to four years
- Requires a valid driver’s license
- Frequent car and/or air travel as needed
- Knowledge of sales and marketing principles, methods, marketing strategy and tactics, sales techniques, and sales control systems
- Knowledge of Medicare and Medicaid regulations and applicable processes for the product lines being sold
- Knowledge of state regulations impacting or directing service delivery
- Ability to operate smartphones, personal computers, and related software
- Ability to manage time, tasks, and projects in a dynamic environment
- Ability to assess and understand customers’ expectations, needs, and circumstances
- Ability to work effectively with diverse personalities and treat people with dignity, respect, fairness, and maturity
- Effective verbal and written communication skills
- Ability to lift up to 25 pounds
- Frequent travel required
- Occasional weekend, evening, or night work as needed to ensure shift coverage
Benefits
Comp & perks- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
- Annual bonus incentive for full-time associates in the role
- 401(k) participation for temporary associates
- Naturalization fee advances up to $725 for qualified associates with at least one year of service
- Professional development opportunities
- Ongoing health and wellness programs
- Robust training program
