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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategies and customer relationship management within the assisted living and healthcare sectors, while effectively communicating with diverse stakeholders to drive occupancy growth and revenue targets.
Highest-signal resume keywords
Sales Experience In Assisted LivingCustomer Relationship Management SystemsKnowledge Of Medicare And Medicaid RegulationsBachelor's Degree In Marketing Or BusinessEffective Verbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesSales Control SystemsData EntryMove-In ForecastingTime ManagementProject ManagementKnowledge Of State RegulationsMarketing StrategyCustomer Needs AssessmentAbility To Lift Up To 25 Pounds
Soft Skills
Ability To Work With Diverse PersonalitiesEffective CommunicationPositive Image PromotionMission-Driven Sales CultureRespect And Fairness
Tools & Technologies
Sales-Specific SoftwarePersonal ComputersSmartphones
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Assisted LivingMemory CareIndependent LivingSkilled NursingSales GoalsOccupancy GrowthCommunity Revenue TargetsMarket CompetitionDynamic EnvironmentFrequent Travel
About the role
Key responsibilities & impact- Generate high-volume recurring streams of new move-in revenue for assigned Brookdale communities with sales associate vacancies
- Exceed budgeted sales goals and community revenue targets by completing processes required to close sales
- Travel to communities within a specified geographic area; assignments vary in length and may change with little notice
- Drive rapid occupancy growth and maintain rate integrity through daily phone and in-person sales calls that convert to move-ins
- Manage sales-specific software and Customer Relationship Management systems, including accurate data entry and periodic database cleanup
- Communicate current product information, including availability, pricing, and concessions, to community associates
- Attend daily stand-ups
- Maintain current knowledge of relevant competition in assigned markets
- Provide accurate and timely move-in forecasts
- Communicate incoming residents’ needs and preferences to Executive Directors and appropriate community associates
- Foster a positive image of assigned communities and the Brookdale brand with customers, residents, associates, and professional or volunteer influencers
- Promote a mission-driven sales culture and apply insights from one community assignment to optimize sales in the next
Requirements
What you’ll need- Bachelor’s degree in marketing, business, or related field and one to two years of experience
- Additional years of related work experience may substitute for the education requirement on a year-for-year basis up to four years
- Sales experience in assisted living, memory care, independent living, and skilled nursing product lines
- Valid driver’s license
- Frequent car and/or air travel as needed
- Knowledge of sales and marketing principles, methods, marketing strategy, sales techniques, and sales control systems
- Knowledge of Medicare and Medicaid regulations applicable to the product lines sold
- Knowledge of state regulations impacting or directing service delivery
- Ability to operate smartphones, personal computers, and related software
- Ability to manage time, tasks, and projects in a dynamic environment
- Ability to assess customers’ expectations, needs, and circumstances
- Ability to work effectively with diverse personalities and treat people with dignity, respect, fairness, and maturity
- Effective verbal and written communication skills
- Ability to lift up to 25 pounds
- Ability to work occasional weekends, evenings, or nights if needed
- Frequent travel required
Benefits
Comp & perks- Full suite of health insurance, life insurance and retirement plans, varying by employment status
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates outside of California
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off
- Paid holidays
- Company-provided life insurance
- Adoption benefit
- Short- and long-term disability
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
- Tuition reimbursement
- Annual bonus incentive for full-time associates in the role
- Temporary associates may participate in the company’s 401(k) program
- Naturalization fee advance for qualified associates who have been with the company for at least one year, up to $725 less applicable taxes and withholding
- Professional development and ongoing health and wellness programs
- Robust training program
- Opportunities for career growth and learning