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Brookdale

Sales Manager

Brookdale

. Participate in on-the-job training for the Sales Manager role and develop sales and marketing expertise within Brookdale .

Posted 10/15/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales and marketing principles, with a strong focus on lead generation, occupancy goals, and community engagement. Proficient in managing relationships with diverse stakeholders and utilizing sales systems to track and analyze performance metrics.

Highest-signal resume keywords
Sales ExperienceLead GenerationOccupancy ManagementSales and Marketing PrinciplesKnowledge of Medicare and Medicaid Regulations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales TechniquesSales Control SystemsData AnalysisReport PreparationTime Management
Soft Skills
Effective CommunicationCustomer AssessmentInterpersonal SkillsTeam CollaborationProblem Solving
Tools & Technologies
Lead Management SystemsPersonal ComputersSmartphones
Certifications & Qualifications
Bachelor’s Degree in MarketingBachelor’s Degree in Business
Industry Keywords
Retirement IndustryMedical SalesPharmaceutical SalesState RegulationsCommunity Engagement

About the role

Key responsibilities & impact
  • Participate in on-the-job training for the Sales Manager role and develop sales and marketing expertise within Brookdale
  • Prepare to assume the Sales Manager role at one of Brookdale’s communities
  • Maintain or improve community occupancy in accordance with marketing and business plans
  • Use established sales processes, systems, and forms to perform duties, track information, compile data and reports, and achieve occupancy goals
  • Guide prospective residents, family members, and advisors through the sales decision-making process
  • Respond to telephone, email, Internet, and in-person inquiries and complete weekly follow-up calls, letters, and tours
  • Coordinate sales activities and convert deposits to move-ins, including conducting assessments or sales presentations at prospects’ homes, healthcare providers, or other locations
  • Track pre-residency steps and keep management informed about prospective move-ins
  • Coordinate weekly business development efforts and contact local professional and community referral sources
  • Develop relationships and generate leads through residents, families, and professional referral sources
  • Provide information and presentations about community services, programs, market advantages, and availability
  • Manage community inventory and identify opportunities to increase revenue and create additional revenue streams
  • Represent the community at outside events, professional groups, and local community activities
  • Plan and implement monthly prospect and referral-source activities and events and follow up on event leads
  • Support resident retention through welcome events, referral programs, and visits to hospitalized residents
  • Partner with management to develop and execute marketing plans and achieve occupancy goals
  • Recommend content and delivery for brochures, flyers, press releases, and other promotional media
  • Monitor conversion ratios, analyze sales and business-development data, and prepare weekly and monthly reports
  • Maintain working knowledge of lead management systems and enter sales and marketing activities according to system standards

Requirements

What you’ll need
  • Bachelor’s Degree in Marketing, Business, or a related field from an accredited college or university is preferred, or equivalent combination of experience and education is required
  • Minimum of two to five years of sales experience required
  • Sales experience preferably in the retirement industry or medical or pharmaceutical sales
  • Proven track record of generating and closing a high percentage of qualified leads
  • Valid driver’s license required and must be maintained due to frequent car travel
  • Knowledge of sales and marketing principles, methods, strategies, tactics, sales techniques, and sales control systems
  • Knowledge of Medicare and Medicaid regulations and applicable processes for the product lines sold
  • Knowledge of state regulations impacting or directing service delivery
  • Ability to operate smartphones, personal computers, and related software
  • Ability to manage time, tasks, and projects effectively in a dynamic environment
  • Ability to assess and understand customers’ expectations, needs, and circumstances
  • Ability to work effectively with diverse personalities and treat people with dignity, respect, fairness, and maturity
  • Effective verbal and written listening and communication skills
  • Ability to lift up to 25 pounds
  • Ability to work occasional weekends, evenings, or nights if needed for shift coverage
  • Occasional travel required

Benefits

Comp & perks
  • Professional development opportunities
  • Ongoing programs supporting overall health and wellness
  • Medical, dental, and vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including ID theft protection and pet insurance
  • Paid time off
  • Paid holidays
  • Company-provided life insurance
  • Adoption benefit
  • Short- and long-term disability
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
  • Tuition reimbursement
  • Annual bonus incentive for full-time associates in the role
  • Naturalization application fee advances up to $725 for qualified associates employed for at least one year