Technical Sales Specialist – APAC

Brooks Automation

. Hunt new business opportunities and support global expansion of the install base across Asia Pacific .

Posted 11/9/2026full-timeRemote • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Sales and Business Development within the Healthcare market, particularly in diagnostics, while effectively managing customer relationships and providing technical support for laboratory automation solutions.

Highest-signal resume keywords

Sales And Business DevelopmentLaboratory Automation SolutionsTechnical SupportCustomer Relationship ManagementMedical Sciences Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Laboratory Workflow AnalysisProduct Configuration RecommendationsInstrument InstallationTroubleshooting Complex ChallengesCorrective Maintenance

Soft Skills

Interpersonal SkillsCommunication SkillsInfluencing SkillsSelf-MotivatedResults-Driven

Certifications & Qualifications

Current Full Drivers’ LicenseValid Passport

Industry Keywords

Healthcare MarketDiagnostics IndustryMedical LaboratoriesCustomer Service OrientationRegional Travel

About the role

Key responsibilities & impact

Hunt new business opportunities and support global expansion of the install base across Asia Pacific
Perform laboratory workflow analyses, site visits, and product/configuration recommendations in consultation with the Sales Director
Build strong customer relationships and act as a trusted advisor to laboratories
Work with end-user accounts and channel partners/distributors to facilitate account management and growth
Deliver technical training to end users, channel partners, and Customer Solutions Specialists remotely or on-site
Report problems, resolutions, corrective actions, product non-conformance trends, and utilization for traceability and escalation
Provide local and remote technical support on operational and maintenance aspects of system equipment
Coordinate and perform on-site high-level support and corrective maintenance
Install and qualify instruments in pathology laboratories when required
Perform other assigned duties

Requirements

What you’ll need

Degree in Medical Sciences / related fields
3-5 years of relevant work experience in a similar role
Successful track record in a Sales / Business Development role in the Healthcare market, preferably in the diagnostics industry
Experience with laboratory automation solutions
Knowledge of medical laboratories highly regarded
Excellent interpersonal, communication, and influencing skills in English (written and oral)
Business and user-friendly language with a commercial mindset
Ability to troubleshoot complex customer challenges
Customer service orientation
Self-motivated, results-driven and well organized
Ability to handle multiple tasks with a clear sense of ownership and priority
Current full drivers’ license and reliable vehicle to travel locally
Valid passport and willingness to travel as needed
Willingness to undertake frequent regional travel (40-50% of the time)

Benefits

Comp & perks

Equal Opportunity Employer commitment and diversity and inclusion workplace
Flexible work arrangements where possible, including potential in-office and remote work depending on role and business needs