Technical Sales Specialist – APAC

Brooks Automation

. Hunt new business opportunities and support global expansion of the installed base across Asia Pacific .

Posted 11/9/2026full-timeRemote • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in laboratory workflow analysis and technical support within the healthcare sector, particularly in diagnostics. Proven ability to build customer relationships and deliver effective training while managing multiple tasks and priorities.

Highest-signal resume keywords

Sales Or Business Development ExperienceLaboratory Automation SolutionsTechnical Training DeliveryCustomer Service OrientationMedical Sciences Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Laboratory Workflow AnalysisTechnical SupportInstrument InstallationTroubleshootingCorrective MaintenanceProduct Configuration RecommendationsAccount ManagementPathology Laboratories KnowledgeDiagnostics Market ExperienceCustomer Relationship Management

Soft Skills

Interpersonal SkillsCommunication SkillsInfluencing SkillsSelf-MotivatedResults-Driven

Certifications & Qualifications

Full Driver's LicenseValid Passport

Industry Keywords

Healthcare MarketLaboratory AutomationDiagnosticsCustomer Solutions SpecialistsAsia Pacific Expansion

About the role

Key responsibilities & impact

Hunt new business opportunities and support global expansion of the installed base across Asia Pacific
Perform laboratory workflow analyses, site visits, and product/configuration recommendations in consultation with the Sales Director
Build strong customer relationships and act as a trusted advisor to laboratories
Work with end-user accounts and channel partners/distributors to facilitate account management and growth
Deliver technical training to end users, channel partners, and Customer Solutions Specialists remotely or on-site
Ensure reporting and traceability of problems, resolutions, corrective actions, and product non-conformance trends
Provide local and remote technical support for system operation and maintenance
Coordinate and perform on-site high-level support, corrective maintenance, instrument installation, and qualification in pathology laboratories
Perform other duties as assigned

Requirements

What you’ll need

Degree in Medical Sciences or related fields
3–5 years of relevant work experience in a similar role
Successful track record in a Sales or Business Development role in the Healthcare market, preferably diagnostics
Experience with laboratory automation solutions
Knowledge of medical laboratories highly regarded
Excellent interpersonal, communication, and influencing skills in English, written and oral
Commercial mindset and ability to use business and user-friendly language
Ability to troubleshoot complex customer challenges
Customer service orientation
Self-motivated, results-driven, well organized, and able to handle multiple tasks with clear ownership and priorities
Current full driver's license and reliable vehicle for local travel
Valid passport and willingness to travel as needed
Willingness to travel regionally 40–50% of the time

Benefits

Comp & perks

Equal Opportunity Employer committed to diversity and inclusion
Flexible work arrangements where possible, depending on role and business needs