Account Manager

Brown & Brown Insurance

. Independently manage assigned client service deliverables and contribute to client strategy through analysis, recommendations, and execution.

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Group Insurance, including plan design, claim processes, and vendor capabilities, while effectively managing client relationships and deliverables. Proficient in analyzing data, preparing documentation, and providing strategic recommendations to clients.

Highest-signal resume keywords

Group Insurance ExpertiseClient Relationship ManagementPlan Design AnalysisCommunication SkillsLife, Accident, and Health License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Plan DesignClaim ProcessesContract ReviewBenchmarkingRFP PreparationData AnalysisProject ManagementInsurance KnowledgeVendor CapabilitiesAudit Criteria

Soft Skills

Interpersonal SkillsOrganizational SkillsDetail-OrientedProactive ApproachCollaboration

Tools & Technologies

Microsoft OfficeSalesforce

Certifications & Qualifications

Life, Accident, and Health License

Industry Keywords

Short Term DisabilityLong Term DisabilityLeave ProgramsLife InsuranceAD&DVoluntary BenefitsDental InsuranceVision Insurance

About the role

Key responsibilities & impact

Independently manage assigned client service deliverables and contribute to client strategy through analysis, recommendations, and execution.
Collaborate with Senior Account Managers and Account Managers to execute strategy deliverables for assigned client accounts.
Maintain internal client documentation, own tasks and deliverables, respond to client inquiries, and maintain project plans.
Prepare RFPs and RFIs, coordinate insurance carrier proposals, prepare Executive Summaries, monitor timelines, and participate in implementation.
Maintain current and historical plan designs, process maps, rates, plan documents, and client information in the client database.
Perform certificate and contract reviews, plan design analyses, and benchmarking.
Participate in client claim audits, perform audit criteria, summarize results, and provide insights, analysis, and recommendations.
Identify, assess, resolve, and escalate issues as needed.
Build relationships with Account Executives, Senior Account Managers, clients, and insurance carriers.
Advise clients on insurance plans, evaluate plan options, interpret data and market benchmarks, and develop recommendations.
Coordinate resources to resolve client issues and exercise independent judgment in prioritizing needs and determining solutions.
Attend client meetings and provide consultation.
Apply group insurance expertise to assist clients with plan questions and issue resolution.

Requirements

What you’ll need

Bachelor’s degree required.
Minimum 5 years’ experience in a similar role at a comparable level in Group Insurance.
High level of knowledge about short term disability, long term disability, leave programs, life insurance, AD&D, voluntary benefits, dental and vision.
High level of technical knowledge in contracts, plan design, claim processes, and vendor capabilities.
Excellent interpersonal, verbal/written communication, and presentation skills required.
Proficiency in Microsoft Office applications required.
Ability to work independently and collaboratively in a virtual working environment.
Detail-oriented with highly developed organizational skills; ability to prioritize, handle multiple projects simultaneously, and manage strict deadlines and turnaround requirements.
Ability to establish credibility with organizational stakeholders and clients through confident, integrity-based communication and actions.
Proactive/action-oriented approach with ownership of tasks and next steps.
Must be actively licensed (Life, Accident, and Health License) or willing to obtain the license in the state of residence within the first 6 months of employment.
Experience with Salesforce preferred.

Benefits

Comp & perks

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts