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Agency Development Specialist
Brown & Brown Insurance. Cultivate relationships with new and existing agents .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and agent relationship cultivation within the P&C insurance industry, leveraging strong communication and training skills to drive premium growth and meet engagement goals.
Highest-signal resume keywords
P&C Industry ExperienceSalesforce CRM ProficiencyAccount Management ExperienceStrong Interpersonal SkillsHomeowners Underwriting Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales Activity Record MaintenanceKPI Monitoring and CorrectionProduct TrainingOutbound CallingEmail CommunicationQuote Activity MonitoringLead CoordinationVirtual Meeting FacilitationInsurance Knowledge
Soft Skills
Relationship BuildingProfessional DemeanorTeam-OrientedResults DrivenPolished Presentation Skills
Tools & Technologies
MS Office SuiteSalesforce CRM
Certifications & Qualifications
P&C Insurance License (4-40, 2-20 or 1-20)Associate Degree or Higher
Industry Keywords
Personal Lines Excess & Surplus ExperienceHomeowners UnderwritingAgent SupportTrade Show CoordinationInsurance Coverage Maintenance
About the role
Key responsibilities & impact- Cultivate relationships with new and existing agents
- Generate new premium growth through outbound calls and emails to agencies
- Train agencies through online webinars and follow up on attendee questions
- Become a subject matter expert on product offerings and core systems
- Provide account management and maintain accurate sales activity records in Salesforce
- Collaborate with marketing on consistent agent communication
- Monitor, understand, and correct KPI outliers with agents
- Work with product management and underwriting to communicate competitive information and product opportunities
- Provide additional agent support at management’s direction
- Meet or exceed agency engagement goals
- Monitor incomplete quote activity to identify training opportunities
- Handle and resolve agent inquiries promptly and professionally
- Occasionally interact with agents at agency locations and trade shows
- Coordinate and manage trade show leads
Requirements
What you’ll need- Minimum of 2 plus years P&C industry experience
- Previous account management experience
- Proficiency in MS Office Suite and CRM software, such as Salesforce
- Comfortable talking to new people daily via telephone or virtual meeting
- Available for occasional travel (potentially overnight)
- Routine travel may require driving a personal or rental vehicle
- Acceptable Motor Vehicle Record report at hire and periodically thereafter
- Maintenance of minimum acceptable insurance coverages
- Associate degree or higher; or combination of relative work experience (preferred)
- P&C insurance license (4-40, 2-20 or 1-20) (preferred)
- Previous Personal Lines Excess & Surplus experience (preferred)
- Previous account management or inside sales experience (preferred)
- Homeowners underwriting/process knowledge (preferred)
- Strong familiarity with Salesforce CRM (preferred)
- Strong interpersonal skills with the ability to build relationships with customers and teammates of all levels (preferred)
- Polished presentation skills to conduct virtual and in-person product training (preferred)
- Passion to remove obstacles and get the job done
- Professional demeanor in a fast-paced production environment
- Willingness to represent the company with utmost professionalism
- Team-oriented, results driven, and able to meet team deadlines in a high-volume environment
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP
- Financial Benefits: 401k
- Financial Benefits: Student Loan Assistance
- Financial Benefits: Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts