Billing Specialist

Brown & Brown Insurance

. Process bill payments and policy change timely and accurately .

Posted 10/27/2026full-timeKeene • New Hampshire • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and exceptional attention to detail while processing bill payments and policy changes accurately and timely. Effectively communicates with clients and collaborates with team members to maintain service levels and support corporate initiatives.

Highest-signal resume keywords

Excel ProficiencyClient CommunicationOrganizational SkillsAttention To DetailService Level Agreement (SLA) Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Effective CommunicationSelf-DirectedThoroughnessPositive AttitudeAdaptability

Industry Keywords

Billing ServicesPremium AccountingAdministrative ServicesCaseload ManagementProductivity Standards

About the role

Key responsibilities & impact

Process bill payments and policy change timely and accurately
Meet all SLAs for the caseload
Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients
Support corporate initiatives including system improvements, special projects, and customized service support for new clients
Deliver billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders
Maintain a caseload and meet service standards for processing volumes, speed, and responsiveness
Perform other responsibilities as assigned

Requirements

What you’ll need

Experience using Excel
Experience working with clients via phone and email
Strong organizational skills
Exceptional attention to detail
Self-directed, thorough, and highly organized
Communicates effectively both verbally and written
Desire to work with a fast-paced team that must adapt quickly to ongoing change
Maintains a positive approach while handling multiple projects and assignments
Strives to continuously build knowledge and skills and shares information with others
Operate computer and keyboard; able to use the phone; sit for long periods; communicate using speech, hearing, and vision skills
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Benefits

Comp & perks

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts