Billing Specialist

Brown & Brown Insurance

. Deliver billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders .

Posted 10/12/2026full-timeCleveland • Ohio • United StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and exceptional attention to detail while delivering timely billing and administrative services. Effectively communicates with clients and collaborates with colleagues to maintain service levels in a fast-paced environment.

Highest-signal resume keywords

Excel ProficiencyClient CommunicationOrganizational SkillsAttention to DetailService Level Agreement (SLA) Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Billing ProcessingPolicy Change ProcessingData EntryCaseload ManagementProductivity Standards

Soft Skills

Effective CommunicationSelf-DirectedAdaptabilityPositive AttitudeTeam Collaboration

Tools & Technologies

ComputerKeyboardPhone

Industry Keywords

Premium AccountingAdministrative ServicesFast-Paced EnvironmentService StandardsSpecial Projects

About the role

Key responsibilities & impact

Deliver billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders
Provide services directly by maintaining a caseload
Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment
Support corporate initiatives
Process bill payments and policy changes timely and accurately
Meet all SLAs for the caseload
Collaborate with colleagues to maintain service levels for Premium Accounting clients
Support system improvements, special projects, and customized service support for new clients
Perform other responsibilities as assigned

Requirements

What you’ll need

Experience using Excel
Experience working with clients via phone and email
Strong organizational skills
Exceptional attention to detail
Self-directed, thorough, and highly organized
Communicates effectively both verbally and written
Desire to work with a fast-paced team that must adapt quickly to ongoing change
Maintains a positive approach while handling multiple projects and assignments
Strives to continuously build knowledge and skills and shares information with others
Ability to operate a computer and keyboard and use the phone
Ability to sit for long periods
Ability to communicate using speech, hearing, and vision skills
Ability to perform essential job functions safely and successfully consistent with ADA, FMLA, and other federal, state, and local standards
Ability to meet qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards

Benefits

Comp & perks

Medical/Rx insurance
Dental insurance
Vision insurance
Life Insurance
Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts