Claim Associate

Brown & Brown Insurance

. Serve as primary point of contact for administrative and operational claim inquiries .

Posted 9/21/2026full-timeRemote • Maryland • United StatesJuniorMid-Level💰 $63,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims administration and insurance operations, with a strong focus on data integrity, communication, and organizational skills. Proficient in managing claim workflows and utilizing claim management systems effectively.

Highest-signal resume keywords

Claims AdministrationClaim Management SystemsInsurance Claim WorkflowsMicrosoft Office ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdministrationClaim Management SystemsInsurance Claim WorkflowsData EntryDocument HandlingQuality ReviewDocuSign Workflow CreationReporting CyclesLoss RunsClient-Facing Deliverables

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationOrganizational SkillsTime-Management SkillsCritical ThinkingProblem-Solving Abilities

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

Claims AdministrationInsurance OperationsData IntegrityDocumentationFronting Carriers

About the role

Key responsibilities & impact

Serve as primary point of contact for administrative and operational claim inquiries
Monitor Oxford’s claim mailboxes, prioritizing, handling, and distributing mail
Enter, review, and maintain data within the claim management system
Prepare, review, and distribute written acknowledgements and routine claim correspondence
Assist with internal and external reports, loss runs, and management summaries
Monitor and manage communications and documentation from fronting carriers
Perform document handling tasks including redaction, quality review, document indexing, DocuSign workflow creation, and secure distribution
Support claim handlers and facilitate communication with internal teams, external partners, and insureds

Requirements

What you’ll need

Associate or bachelor’s degree preferred; equivalent relevant experience may be considered
3–6 years of progressive experience in claims administration/support or insurance operations
Strong working knowledge of insurance claim workflows and terminology
Demonstrated experience working with claim management systems
Excellent written and verbal communication skills
Advanced organizational and time-management skills
High degree of attention to detail, accuracy, and data integrity
Proficiency in Microsoft Office (Outlook, Word, Excel)
Strong critical thinking and problem-solving abilities
Experience supporting audits, reporting cycles, or client-facing deliverables preferred

Benefits

Comp & perks

Medical/Rx
Dental
Vision
Life Insurance
Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts