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Claims Adjuster
Brown & Brown Insurance. Provide inbound customer support by answering incoming calls promptly and courteously .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities by efficiently processing claims and inquiries while ensuring compliance with insurance policies and procedures. Proficient in maintaining accurate records and providing timely responses to customer requests.
Highest-signal resume keywords
Customer SupportClaims ProcessingMS Office ProficiencyCommunication SkillsInsurance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EntryDocumentation ReviewCoverage VerificationEstimate ApprovalRecord Maintenance
Soft Skills
Courteous CommunicationThoroughnessHelpfulness
Tools & Technologies
MS Office
Certifications & Qualifications
Adjuster’s License
Industry Keywords
Insurance PoliciesClaim ProceduresUnderwriting
About the role
Key responsibilities & impact- Provide inbound customer support by answering incoming calls promptly and courteously
- Verify contract information and accurately enter new claims into the system based on client-specific terms and conditions
- Confirm coverage in accordance with policies and procedures
- Review documentation supporting claims, proof of ownership, and parts and replacement costs
- Issue coverage denials where appropriate or schedule a servicer to handle property damages
- Approve or deny servicer estimates up to $750
- Maintain the email box and respond to customers and vendors
- Process customer requests and claims quickly and accurately
- Follow up and review claims to ensure accurate records and timely settlement
Requirements
What you’ll need- High School Diploma or equivalent
- Must have experience with MS Office applications including Word and Excel
- Excellent communication skills (courteous, thorough, and helpful)
- Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred not required)
- Adjuster’s License (preferred not required)
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts