Claims Adjuster

Brown & Brown Insurance

. Provide inbound customer support by answering incoming calls promptly and courteously .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer support and claims processing, ensuring accurate documentation and timely resolution of inquiries. Proficient in MS Office applications and knowledgeable in insurance policies and claim procedures.

Highest-signal resume keywords

Customer SupportClaims ProcessingMS Office ProficiencyInsurance KnowledgeCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims EntryDocumentation ReviewCoverage VerificationEstimate ApprovalContract Verification

Soft Skills

Courteous CommunicationThoroughnessHelpfulness

Certifications & Qualifications

Adjuster’s License

Industry Keywords

Insurance PoliciesWarranty PoliciesUnderwriting ProceduresClaims Procedures

About the role

Key responsibilities & impact

Provide inbound customer support by answering incoming calls promptly and courteously
Verify contract information and accurately enter new claims into the system based on client-specific terms and conditions
Confirm coverage in accordance with policies and procedures
Review documentation supporting claims, proof of ownership, and parts and replacement costs
Issue coverage denials where appropriate or schedule a servicer to handle property damage
Approve or deny servicer estimates up to $750.00
Maintain email boxes and respond to customers and vendors
Process customer requests and claims quickly, accurately, and timely
Follow up and review claims to ensure accurate records and timely settlement

Requirements

What you’ll need

High School Diploma or equivalent
Adjuster’s License (preferred not required)
Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred not required)
Must have experience with MS Office applications including Word and Excel
Excellent communication skills (courteous, thorough, and helpful)

Benefits

Comp & perks

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts