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Claims Examiner
Brown & Brown Insurance. Review documents, estimates, policy forms, and determine if and how coverage applies to submitted claims .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property insurance claims management, including reviewing documents, authorizing payments, and ensuring compliance with internal and statutory requirements. Proficient in customer service and communication, with a strong attention to detail and ability to work effectively in a team environment.
Highest-signal resume keywords
Active Adjuster LicenseProperty Insurance ExperienceEstimating Software ProficiencyMS Office ProficiencyStrong Customer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ReviewCoverage DeterminationPayment AuthorizationDocumentationIndemnity Approval
Soft Skills
Attention to DetailWritten CommunicationVerbal CommunicationTeam CollaborationConfidentiality
Tools & Technologies
MS WordMS ExcelMS OutlookEstimating Software
Certifications & Qualifications
Adjuster License
Industry Keywords
Property ClaimsLiability ClaimsInsurance CarriersBest PracticesStatutory Compliance
About the role
Key responsibilities & impact- Review documents, estimates, policy forms, and determine if and how coverage applies to submitted claims
- Authorize payment within scope of authority, resolve claims cost-effectively, and ensure timely issuance of disbursements
- Refer claims to carriers as needed
- Write coverage letters detailing coverage positions
- Interact professionally with insurance carriers, internal and external customers, and departmental staff
- For liability claims, coordinate with the carrier and assigned adjusting firms
- Meet internal and statutory compliance requirements for timely and accurate review, best practices, documentation, adjustment, and indemnity approval of assigned property claims
Requirements
What you’ll need- High School Diploma/GED
- 2-4 years of experience in the field or property insurance/adjusting experience
- Must hold active Adjuster license(s)
- Proficient with MS Office – specifically Word, Excel, and Outlook
- Estimating software experience
- Strong customer service skills
- Strong attention to detail
- Excellent written & verbal communication skills
- Ability to maintain an acceptable volume of work production
- Excel in a team environment—internal and external
- Exceptional telephone demeanor
- Ability to maintain a high level of confidentiality
- Preferred: Associate’s or Bachelors’ degree in a business or financial related discipline
- Preferred: Inside Adjuster Experience/Background
- Preferred: Adjuster license in home state
Benefits
Comp & perks- Fun work environment with a variety of work
- Being part of a team
- Career growth
- Ability to highlight your skills
- Feel valued
- Great benefits, pay and culture
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more